Ubuntu
linux package

[USB 0a5c:21b4 Broadcom Corp. BCM2070 Bluetooth 2.1 + EDR] Bluetooth not starting also airplane mode is not working.

Bug #1932108 reported by Md Asad Ali Haidar
22
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

native bluetooth is not working.Sometimes disabling the wifi and bluetooth hardware and then enabling it again enables bluetooth.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 5.11.0-18.19-generic 5.11.17
Uname: Linux 5.11.0-18-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 16 11:28:58 2021
InstallationDate: Installed on 2021-01-27 (140 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
InterestingModules: bnep btusb bluetooth
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-18-generic root=UUID=35e14111-9084-42ac-baef-472ae96d2665 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: Upgraded to hirsute on 2021-06-08 (7 days ago)
dmi.bios.date: 02/11/2011
dmi.bios.release: 15.4
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.04
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1668
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 08.10
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.ec.firmware.release: 8.16
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.04:bd02/11/2011:br15.4:efr8.16:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr059F100000004610000000000:rvnHewlett-Packard:rn1668:rvr08.10:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.sku: LN246EA#A2N
dmi.product.version: 059F100000004610000000000
dmi.sys.vendor: Hewlett-Packard
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
  DOWN
  RX bytes:34 acl:0 sco:0 events:3 errors:0
  TX bytes:12 acl:0 sco:0 commands:4 errors:0

Revision history for this message
Md Asad Ali Haidar (overlordx1) wrote :
Ubuntu Foundations Team Bug Bot (crichton)
affects: ubuntu → bluez (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. The only log information I can find that might be relevant is:

[ 30.453981] Bluetooth: hci0: command 0x1009 tx timeout

which suggests a problem with the kernel driver, or the hardware.

summary: - bluetooth not starting also airplane mode is not working. laptop hp
- pavillion g6
+ [USB 0a5c:21b4 Broadcom Corp. BCM2070 Bluetooth 2.1 + EDR] [HP Pavilion
+ g6] Bluetooth not starting also airplane mode is not working.
affects: bluez (Ubuntu) → linux (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: [USB 0a5c:21b4 Broadcom Corp. BCM2070 Bluetooth 2.1 + EDR] [HP Pavilion g6] Bluetooth not starting also airplane mode is not working.

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux (Ubuntu):
status: New → Confirmed
Daniel van Vugt (vanvugt)
summary: - [USB 0a5c:21b4 Broadcom Corp. BCM2070 Bluetooth 2.1 + EDR] [HP Pavilion
- g6] Bluetooth not starting also airplane mode is not working.
+ [USB 0a5c:21b4 Broadcom Corp. BCM2070 Bluetooth 2.1 + EDR] Bluetooth not
+ starting also airplane mode is not working.
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