Activity log for bug #1881612

Date Who What changed Old value New value Message
2020-06-01 15:36:07 Daniel Risacher bug added bug
2020-06-02 08:02:53 Daniel van Vugt bug task added linux (Ubuntu)
2020-06-02 08:03:00 Daniel van Vugt bug task added bluez (Ubuntu)
2020-06-02 08:03:37 Daniel van Vugt bug added subscriber Daniel van Vugt
2020-06-02 08:22:38 You-Sheng Yang tags amd64 apport-bug focal package-from-proposed amd64 apport-bug focal hwe-bluetooth package-from-proposed
2020-06-02 08:30:11 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-06-02 15:22:54 Daniel Risacher tags amd64 apport-bug focal hwe-bluetooth package-from-proposed amd64 apport-bug apport-collected focal hwe-bluetooth package-from-proposed
2020-06-02 15:22:55 Daniel Risacher description On Dell Inspiron 3593 running Ubuntu 20.04, Bluetooth Headset Vipex VX-BH001 works in A2DP, but not in HSP/HFP. (So it cannot be used as a microphone.) Same headset works correctly on an older Dell Latitude under both 20.04 and 18.04, and works on the same laptop when using an external USB bluetooth adapter, so I conclude the issue is probably with the iwlwifi driver or firmware. The bluetooth headset pairs okay, but in sound settings if I switch configuration to "Headset Head Unit (HSP/HFP)", then the "test" dialog under "output" will not play sound, and the "input" panel does not show any incoming audio. I tried upgrading to -proposed kernel and installing updated firmware in /lib/firmware, but without improvement. I also note that 'modinfo iwlwifi' on my laptop lists support for firmware up to iwlwifi-Qu-c0-hr-b0-52.ucode, but linux-firmware.git has newer firmware published: iwlwifi-Qu-c0-jf-b0-55.ucode ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.3 ProcVersionSignature: Ubuntu 5.6.0-1011.11-oem 5.6.14 Uname: Linux 5.6.0-1011-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: magnus 207273 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 1 10:58:12 2020 InstallationDate: Installed on 2020-05-24 (8 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: Vipex VX-BH001 Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: magnus 207273 F.... pulseaudio Symptom_Type: No sound at all Title: [Vipex VX-BH001, recording] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/24/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 0TGVJN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd03/24/2020:svnDellInc.:pnInspiron3593:pvr:rvnDellInc.:rn0TGVJN:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3593 dmi.product.sku: 0979 dmi.sys.vendor: Dell Inc. On Dell Inspiron 3593 running Ubuntu 20.04, Bluetooth Headset Vipex VX-BH001 works in A2DP, but not in HSP/HFP. (So it cannot be used as a microphone.) Same headset works correctly on an older Dell Latitude under both 20.04 and 18.04, and works on the same laptop when using an external USB bluetooth adapter, so I conclude the issue is probably with the iwlwifi driver or firmware. The bluetooth headset pairs okay, but in sound settings if I switch configuration to "Headset Head Unit (HSP/HFP)", then the "test" dialog under "output" will not play sound, and the "input" panel does not show any incoming audio. I tried upgrading to -proposed kernel and installing updated firmware in /lib/firmware, but without improvement. I also note that 'modinfo iwlwifi' on my laptop lists support for firmware up to iwlwifi-Qu-c0-hr-b0-52.ucode, but linux-firmware.git has newer firmware published: iwlwifi-Qu-c0-jf-b0-55.ucode ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.3 ProcVersionSignature: Ubuntu 5.6.0-1011.11-oem 5.6.14 Uname: Linux 5.6.0-1011-oem x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: magnus 207273 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 1 10:58:12 2020 InstallationDate: Installed on 2020-05-24 (8 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: Vipex VX-BH001 Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: magnus 207273 F.... pulseaudio Symptom_Type: No sound at all Title: [Vipex VX-BH001, recording] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/24/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 0TGVJN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd03/24/2020:svnDellInc.:pnInspiron3593:pvr:rvnDellInc.:rn0TGVJN:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3593 dmi.product.sku: 0979 dmi.sys.vendor: Dell Inc. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-05-24 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. Inspiron 3593 Package: pulseaudio PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1011-oem root=UUID=e02d97a7-7307-4838-8fdc-65824f3ea646 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.6.0-1011.11-oem 5.6.14 Tags: focal Uname: Linux 5.6.0-1011-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/24/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 0TGVJN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd03/24/2020:svnDellInc.:pnInspiron3593:pvr:rvnDellInc.:rn0TGVJN:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3593 dmi.product.sku: 0979 dmi.sys.vendor: Dell Inc. hciconfig: hci0: Type: Primary Bus: USB BD Address: AC:67:5D:DF:7C:A2 ACL MTU: 1021:4 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:21346 acl:112 sco:0 events:1029 errors:0 TX bytes:225218 acl:347 sco:1 commands:348 errors:0
2020-06-02 15:22:57 Daniel Risacher attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379811/+files/CurrentDmesg.txt
2020-06-02 15:22:58 Daniel Risacher attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379812/+files/Dependencies.txt
2020-06-02 15:23:00 Daniel Risacher attachment added Lspci.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379813/+files/Lspci.txt
2020-06-02 15:23:01 Daniel Risacher attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379814/+files/Lspci-vt.txt
2020-06-02 15:23:03 Daniel Risacher attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379815/+files/Lsusb.txt
2020-06-02 15:23:05 Daniel Risacher attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379816/+files/Lsusb-t.txt
2020-06-02 15:23:07 Daniel Risacher attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379817/+files/Lsusb-v.txt
2020-06-02 15:23:08 Daniel Risacher attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379818/+files/ProcCpuinfo.txt
2020-06-02 15:23:09 Daniel Risacher attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379819/+files/ProcCpuinfoMinimal.txt
2020-06-02 15:23:11 Daniel Risacher attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379820/+files/ProcInterrupts.txt
2020-06-02 15:23:12 Daniel Risacher attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379821/+files/ProcModules.txt
2020-06-02 15:23:14 Daniel Risacher attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379823/+files/UdevDb.txt
2020-06-02 15:23:18 Daniel Risacher attachment added getfacl.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379824/+files/getfacl.txt
2020-06-02 15:23:20 Daniel Risacher attachment added rfkill.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379825/+files/rfkill.txt
2020-06-02 15:23:22 Daniel Risacher attachment added syslog.txt https://bugs.launchpad.net/bugs/1881612/+attachment/5379826/+files/syslog.txt
2020-06-02 15:30:20 Daniel Risacher linux (Ubuntu): status Incomplete Confirmed
2020-09-12 17:33:26 Launchpad Janitor bluez (Ubuntu): status New Confirmed
2020-09-12 17:33:26 Launchpad Janitor pulseaudio (Ubuntu): status New Confirmed