Comment 0 for bug 1845046

Revision history for this message
Nicholas Owens (litleck) wrote : [WH-1000XM3, playback] Hearing input and output audio until disconnecting and reconnecting

Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.2
ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: litleck 1398 F.... pulseaudio
 /dev/snd/controlC0: litleck 1398 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 23 17:07:59 2019
InstallationDate: Installed on 2019-09-22 (0 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: WH-1000XM3
Symptom_Type: High background noise, or volume is too low
Title: [WH-1000XM3, playback] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2019
dmi.bios.vendor: Alienware
dmi.bios.version: 1.0.19
dmi.board.name: 01NYPT
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified:
dmi.product.family: Alienware
dmi.product.name: Alienware Aurora R5
dmi.product.sku: 0729
dmi.product.version: 1.0.19
dmi.sys.vendor: Alienware