Connection to bluetooth headsets fails

Bug #1688017 reported by Hadmut Danisch
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Hi,

since upgrading to 17.04 I can't connect to bluetooth headsets anymore. Headsets are found and listed as devices, but when trying to connect, there's an error

blueman.bluez.errors.DBusFailedError: Protocol not available...

syslog says:

May 3 16:43:12 pcdanisch bluetoothd[2075]: a2dp-sink profile connect failed for 00:18:91:4F:E5:C6: Protocol not available
May 3 16:47:18 pcdanisch bluetoothd[2075]: message repeated 8 times: [ a2dp-sink profile connect failed for 00:18:91:4F:E5:C6: Protocol not available]
May 3 16:48:14 pcdanisch bluetoothd[2075]: EF:AC:86:08:6F:21: error updating services: Operation already in progress (114)
May 3 16:50:56 pcdanisch bluetoothd[2075]: a2dp-sink profile connect failed for 00:18:91:4F:E5:C6: Protocol not available
May 3 16:53:01 pcdanisch bluetoothd[2075]: Pair device timed out for hci0
May 3 16:59:30 pcdanisch bluetoothd[2075]: a2dp-sink profile connect failed for 00:18:91:4F:E5:C6: Protocol not available
May 3 17:04:11 pcdanisch bluetoothd[2075]: message repeated 3 times: [ a2dp-sink profile connect failed for 00:18:91:4F:E5:C6: Protocol not available]

Here someone else reports the same observation:
http://www.1oo.club/bluetooth-unable-to-connect-to-headphones-after-ubuntu-17-04-upgrade/

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: bluez 5.43-0ubuntu1
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CurrentDesktop: XFCE
Date: Wed May 3 17:12:51 2017
InstallationDate: Installed on 2016-04-22 (376 days ago)
InstallationMedia: Lubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420)
InterestingModules: bnep btusb bluetooth
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:0821 Realtek Semiconductor Corp.
 Bus 001 Device 003: ID 046d:c31d Logitech, Inc. Media Keyboard K200
 Bus 001 Device 002: ID 046d:c05b Logitech, Inc. M-U0004 810-001317 [B110 Optical USB Mouse]
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-20-generic root=UUID=d0b47754-d5ca-49ec-8190-92a24e58e373 ro rootflags=subvol=@ nosplash noplymouth nomodeset text
SourcePackage: bluez
UpgradeStatus: Upgraded to zesty on 2017-04-18 (15 days ago)
dmi.bios.date: 03/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.50
dmi.board.name: N3150-NUC
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.50:bd03/16/2016:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN3150-NUC:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: 4C:BB:58:C1:E9:FA ACL MTU: 820:8 SCO MTU: 255:16
  UP RUNNING PSCAN
  RX bytes:18751 acl:51 sco:0 events:1345 errors:0
  TX bytes:27309 acl:48 sco:0 commands:1243 errors:0

Revision history for this message
Hadmut Danisch (hadmut) wrote :
Revision history for this message
Bouddhid (david-hallier) wrote :

Hi ! Have you tried to install pulseaudio-module-bluetooth ?

Revision history for this message
dino99 (9d9) wrote :
Changed in bluez (Ubuntu):
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.