[Dell Precision 5510][Yakkety] Unable to scan bluetooth classic devices but only LE devices

Bug #1625942 reported by Yung Shen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Undecided
Unassigned
Nominated for Yakkety by Yung Shen

Bug Description

Using 16.04 daily image: 20160919(downloading date)
With testing package for 4.8 kernel: ppa:canonical-kernel-team/unstable
Chip: 0a5c:6410 Broadcom Corp

Unable to scan/found bluetooth devices.

Steps to reproduce:
1. open bluetooth setting
2. click + to add new device
3. 'Device Search' and put bluetooth device in pairing mode

Expected results:
Found the device in pairing mode

Actual result:
Unable to find this 'Microsoft Bluetooth Notebook 5000'

Additional note:
Even though it can scan LE devices but still failed to pair with LE device

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 4.8.0-11.12-generic 4.8.0-rc6
Uname: Linux 4.8.0-11-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Sep 21 14:13:23 2016
InstallationDate: Installed on 2016-09-19 (1 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160918)
InterestingModules: rfcomm bnep btusb bluetooth
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
 Bus 001 Device 003: ID 0c45:6713 Microdia
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5510
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-11-generic.efi.signed root=UUID=a40a640b-1533-47a4-be70-98a11eb306bc ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/30/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.02.10
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.02.10:bd06/30/2016:svnDellInc.:pnPrecision5510:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision 5510
dmi.sys.vendor: Dell Inc.
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: C4:8E:8F:E2:32:9A ACL MTU: 1021:8 SCO MTU: 64:1
  UP RUNNING
  RX bytes:2100 acl:0 sco:0 events:157 errors:0
  TX bytes:4032 acl:0 sco:0 commands:132 errors:0

Revision history for this message
Yung Shen (kaxing) wrote :
description: updated
summary: - [] Unable to scan bluetooth classic devices but only LE devices
+ [Dell Precision 5510] Unable to scan bluetooth classic devices but only
+ LE devices
summary: - [Dell Precision 5510] Unable to scan bluetooth classic devices but only
- LE devices
+ [Dell Precision 5510][Yakkety] Unable to scan bluetooth classic devices
+ but only LE devices
Yung Shen (kaxing)
description: updated
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The above system information is from a 16.10 machine (which is end-of-life), but you report that the problem exists in 16.04.

Please log a new bug with details from the 16.04 machine affected.

Changed in bluez (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Oh, sorry. I can see that 16.04 is a typo. In that case...

Thank you for reporting this bug to Ubuntu.
Ubuntu 16.10 (yakkety) reached end-of-life on July 20, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for bluez (Ubuntu) because there has been no activity for 60 days.]

Changed in bluez (Ubuntu):
status: Incomplete → Expired
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