Activity log for bug #1607390

Date Who What changed Old value New value Message
2016-07-28 14:15:46 Mohamed bug added bug
2016-07-28 14:19:57 Mohamed summary stuck on bluetooth broblem bluetooth not working
2016-07-28 14:23:16 Mohamed description I've recently installed ubuntu 16.04 LTS twice -and i discovered that the problem was from the tool katoolin so i didn't install it- after i installed ubuntu the bluetooth didn't work for me. P.S:the bluetooth was working when my laptop was ubuntu 15.04 when i turn bluetooth on to connect my mouse the switch was on but it said that Bluetooth is disabled i entered the command sudo rfkill unblock bluetooth it worked but didn't connect to the mouse even after the next restart i also tried to editing the file /etc/rc.local (putting sudo rfkill unblock bluetooth before last line and restarting) and i've tried **sudo hciconfig hci0 reset** with output > Can't init device hci0: Connection timed out (110) my `lsusb; rfkill list` output: Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 1bcf:2883 Sunplus Innovation Technology Inc. Bus 001 Device 014: ID 04ca:3005 Lite-On Technology Corp. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 04d9:1503 Holtek Semiconductor, Inc. Keyboard Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 0: asus-wlan: Wireless LAN Soft blocked: no Hard blocked: no 1: asus-bluetooth: Bluetooth Soft blocked: no Hard blocked: no 11: hci0: Bluetooth Soft blocked: no Hard blocked: no and output of **dmesg | grep -Ei 'ath3k|blue'** [ 1.727681] usb 1-1.1: Product: Bluetooth USB Host Controller [ 34.157120] Bluetooth: Core ver 2.21 [ 34.157135] Bluetooth: HCI device and connection manager initialized [ 34.157138] Bluetooth: HCI socket layer initialized [ 34.157140] Bluetooth: L2CAP socket layer initialized [ 34.157145] Bluetooth: SCO socket layer initialized [ 35.604410] usbcore: registered new interface driver ath3k [ 51.744300] usb 1-1.1: Product: Bluetooth USB Host Controller [ 53.810045] Bluetooth: hci0 command 0x0c25 tx timeout [ 55.814079] Bluetooth: hci0 command 0x0c38 tx timeout [ 57.818111] Bluetooth: hci0 command 0x0c39 tx timeout [ 59.822149] Bluetooth: hci0 command 0x0c05 tx timeout [ 66.997548] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 66.997552] Bluetooth: BNEP filters: protocol multicast [ 66.997556] Bluetooth: BNEP socket layer initialized [ 195.105902] usb 1-1.1: Product: Bluetooth USB Host Controller [ 195.328480] Bluetooth: RFCOMM TTY layer initialized [ 195.328488] Bluetooth: RFCOMM socket layer initialized [ 195.328495] Bluetooth: RFCOMM ver 1.11 [ 199.131870] Bluetooth: hci0 command 0x1009 tx timeout [ 276.169130] usb 1-1.1: Product: Bluetooth USB Host Controller [ 294.258992] Bluetooth: hci0 command 0x1005 tx timeout [ 296.263065] Bluetooth: hci0 command 0x0c23 tx timeout [ 298.267076] Bluetooth: hci0 command 0x0c14 tx timeout [ 306.361529] usb 1-1.1: Product: Bluetooth USB Host Controller [ 346.417970] Bluetooth: hci0 command 0x0c56 tx timeout [ 348.421916] Bluetooth: hci0 command 0x0c45 tx timeout [ 350.425782] Bluetooth: hci0 command 0x0c58 tx timeout [ 352.429744] Bluetooth: hci0 command 0x1004 tx timeout [ 366.099802] usb 1-1.1: Product: Bluetooth USB Host Controller [ 368.145218] Bluetooth: hci0 command 0x1001 tx timeout [ 370.149130] Bluetooth: hci0 command 0x1009 tx timeout [ 410.346611] usb 1-1.1: Product: Bluetooth USB Host Controller [ 421.612041] Bluetooth: hci0 command 0x0c23 tx timeout [ 423.616060] Bluetooth: hci0 command 0x0c14 tx timeout [ 425.620018] Bluetooth: hci0 command 0x0c25 tx timeout [ 427.623984] Bluetooth: hci0 command 0x0c38 tx timeout [ 442.650168] usb 1-1.1: Product: Bluetooth USB Host Controller [ 444.727752] Bluetooth: hci0 command 0x0c52 tx timeout [ 446.731800] Bluetooth: hci0 command 0x0c45 tx timeout [ 448.735743] Bluetooth: hci0 command 0x0c58 tx timeout [ 450.739762] Bluetooth: hci0 command 0x1004 tx timeout [ 4000.639722] usb 1-1.1: Product: Bluetooth USB Host Controller [ 4011.801141] Bluetooth: hci0 command 0x2002 tx timeout [ 4013.805106] Bluetooth: hci0 command 0x2003 tx timeout [ 4015.809139] Bluetooth: hci0 command 0x201c tx timeout [ 4017.813098] Bluetooth: hci0 command 0x1002 tx timeout [ 4019.817109] Bluetooth: hci0 command tx timeout [ 4031.611130] usb 1-1.1: Product: Bluetooth USB Host Controller [ 4073.072544] Bluetooth: hci0 command 0x0c39 tx timeout [ 4075.076588] Bluetooth: hci0 command 0x0c05 tx timeout [ 4077.080593] Bluetooth: hci0 command 0x0c16 tx timeout [ 4079.084502] Bluetooth: hci0 command 0x2002 tx timeout [ 4081.088484] Bluetooth: hci0 command tx timeout I also installed blueman but useless I would really appreciate any solution P.S : IT SOMETIMES WORKED FOR ME AFTER TURNING BLUTOOTH ON/OFF AND ENTERING sudo rfkill unblock bluetooth A LOT OF TIMES ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: bluez 5.37-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 Uname: Linux 4.4.0-31-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Thu Jul 28 15:52:04 2016 InstallationDate: Installed on 2016-07-25 (2 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) InterestingModules: rfcomm bnep btusb bluetooth MachineType: ASUSTeK COMPUTER INC. K55A ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic root=UUID=f8070b43-74be-49c3-83b1-e6f231837e9d ro quiet splash vt.handoff=7 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/25/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.407 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.407:bd12/25/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0: Type: BR/EDR Bus: USB BD Address: 74:E5:43:69:3A:09 ACL MTU: 1022:8 SCO MTU: 183:5 DOWN RX bytes:917 acl:0 sco:0 events:40 errors:0 TX bytes:399 acl:0 sco:0 commands:46 errors:6 I've recently installed ubuntu 16.04 LTS twice -and i discovered that the problem was from the tool katoolin so i didn't install it- after i installed ubuntu the bluetooth didn't work for me. P.S:the bluetooth was working when my laptop was ubuntu 15.04 when i turn bluetooth on to connect my mouse the switch was on but it said that     Bluetooth is disabled i entered the command     sudo rfkill unblock bluetooth it worked but didn't connect to the mouse even after the next restart i also tried to editing the file /etc/rc.local (putting sudo rfkill unblock bluetooth before last line and restarting) and i've tried **sudo hciconfig hci0 reset** with output > Can't init device hci0: Connection timed out (110) my lsusb; rfkill list output:     Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub     Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub     Bus 001 Device 004: ID 1bcf:2883 Sunplus Innovation Technology Inc.     Bus 001 Device 014: ID 04ca:3005 Lite-On Technology Corp.     Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub     Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub     Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub     Bus 003 Device 002: ID 04d9:1503 Holtek Semiconductor, Inc. Keyboard     Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub     0: asus-wlan: Wireless LAN       Soft blocked: no       Hard blocked: no      1: asus-bluetooth: Bluetooth       Soft blocked: no       Hard blocked: no      11: hci0: Bluetooth       Soft blocked: no      Hard blocked: no and output of **dmesg | grep -Ei 'ath3k|blue'**     [ 1.727681] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 34.157120] Bluetooth: Core ver 2.21     [ 34.157135] Bluetooth: HCI device and connection manager initialized     [ 34.157138] Bluetooth: HCI socket layer initialized     [ 34.157140] Bluetooth: L2CAP socket layer initialized     [ 34.157145] Bluetooth: SCO socket layer initialized     [ 35.604410] usbcore: registered new interface driver ath3k     [ 51.744300] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 53.810045] Bluetooth: hci0 command 0x0c25 tx timeout     [ 55.814079] Bluetooth: hci0 command 0x0c38 tx timeout     [ 57.818111] Bluetooth: hci0 command 0x0c39 tx timeout     [ 59.822149] Bluetooth: hci0 command 0x0c05 tx timeout     [ 66.997548] Bluetooth: BNEP (Ethernet Emulation) ver 1.3     [ 66.997552] Bluetooth: BNEP filters: protocol multicast     [ 66.997556] Bluetooth: BNEP socket layer initialized     [ 195.105902] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 195.328480] Bluetooth: RFCOMM TTY layer initialized     [ 195.328488] Bluetooth: RFCOMM socket layer initialized     [ 195.328495] Bluetooth: RFCOMM ver 1.11     [ 199.131870] Bluetooth: hci0 command 0x1009 tx timeout     [ 276.169130] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 294.258992] Bluetooth: hci0 command 0x1005 tx timeout     [ 296.263065] Bluetooth: hci0 command 0x0c23 tx timeout     [ 298.267076] Bluetooth: hci0 command 0x0c14 tx timeout     [ 306.361529] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 346.417970] Bluetooth: hci0 command 0x0c56 tx timeout     [ 348.421916] Bluetooth: hci0 command 0x0c45 tx timeout     [ 350.425782] Bluetooth: hci0 command 0x0c58 tx timeout     [ 352.429744] Bluetooth: hci0 command 0x1004 tx timeout     [ 366.099802] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 368.145218] Bluetooth: hci0 command 0x1001 tx timeout     [ 370.149130] Bluetooth: hci0 command 0x1009 tx timeout     [ 410.346611] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 421.612041] Bluetooth: hci0 command 0x0c23 tx timeout     [ 423.616060] Bluetooth: hci0 command 0x0c14 tx timeout     [ 425.620018] Bluetooth: hci0 command 0x0c25 tx timeout     [ 427.623984] Bluetooth: hci0 command 0x0c38 tx timeout     [ 442.650168] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 444.727752] Bluetooth: hci0 command 0x0c52 tx timeout     [ 446.731800] Bluetooth: hci0 command 0x0c45 tx timeout     [ 448.735743] Bluetooth: hci0 command 0x0c58 tx timeout     [ 450.739762] Bluetooth: hci0 command 0x1004 tx timeout     [ 4000.639722] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 4011.801141] Bluetooth: hci0 command 0x2002 tx timeout     [ 4013.805106] Bluetooth: hci0 command 0x2003 tx timeout     [ 4015.809139] Bluetooth: hci0 command 0x201c tx timeout     [ 4017.813098] Bluetooth: hci0 command 0x1002 tx timeout     [ 4019.817109] Bluetooth: hci0 command tx timeout     [ 4031.611130] usb 1-1.1: Product: Bluetooth USB Host Controller     [ 4073.072544] Bluetooth: hci0 command 0x0c39 tx timeout     [ 4075.076588] Bluetooth: hci0 command 0x0c05 tx timeout     [ 4077.080593] Bluetooth: hci0 command 0x0c16 tx timeout     [ 4079.084502] Bluetooth: hci0 command 0x2002 tx timeout     [ 4081.088484] Bluetooth: hci0 command tx timeout I also installed blueman but useless I would really appreciate any solution P.S : IT SOMETIMES WORKED FOR ME AFTER TURNING BLUTOOTH ON/OFF AND ENTERING sudo rfkill unblock bluetooth  A LOT OF TIMES ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: bluez 5.37-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 Uname: Linux 4.4.0-31-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Thu Jul 28 15:52:04 2016 InstallationDate: Installed on 2016-07-25 (2 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) InterestingModules: rfcomm bnep btusb bluetooth MachineType: ASUSTeK COMPUTER INC. K55A ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic root=UUID=f8070b43-74be-49c3-83b1-e6f231837e9d ro quiet splash vt.handoff=7 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/25/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: K55A.407 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.407:bd12/25/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig:  hci0: Type: BR/EDR Bus: USB   BD Address: 74:E5:43:69:3A:09 ACL MTU: 1022:8 SCO MTU: 183:5   DOWN   RX bytes:917 acl:0 sco:0 events:40 errors:0   TX bytes:399 acl:0 sco:0 commands:46 errors:6
2016-07-29 11:06:12 Mohamed summary bluetooth not working serious bug on bluetooth (only Ubuntu 16.04 LTS)
2016-07-29 16:36:15 Mohamed summary serious bug on bluetooth (only Ubuntu 16.04 LTS) serious bug on bluetooth (Ubuntu 16.04 LTS)
2016-08-18 17:09:22 Launchpad Janitor bluez (Ubuntu): status New Confirmed
2016-08-20 10:55:23 Anders Hansen bug added subscriber Anders Hansen
2016-08-26 12:05:07 Alberto Salvia Novella bluez (Ubuntu): importance Undecided Medium
2016-10-12 04:11:02 David bug added subscriber David
2017-01-03 12:17:29 Konrad Zapałowicz tags amd64 apport-bug xenial amd64 apport-bug papercuts2017 xenial
2017-02-17 18:31:13 Sébastien Wertz bug added subscriber Sébastien Wertz
2017-05-15 01:15:47 Daniel van Vugt summary serious bug on bluetooth (Ubuntu 16.04 LTS) Bluetooth shows disabled even when switched on. Mouse can't connect (Ubuntu 16.04 LTS)