Bluetooth and other issues connecting to Bluetooth speaker

Bug #1586302 reported by Kevin Bradley
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
Undecided
Unassigned
bluez (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Aquaris E4.5 @ OTA 10.1

Attempting to connect to EasyAcc Bluetooth Speaker

(https://www.amazon.co.uk/EasyAcc-Portable-Rechargeable-Bluetooth-Microphone/dp/B00JK6MQEI/ref=sr_1_3?ie=UTF8&qid=1464297589&sr=8-3&keywords=easyacc)

Phone finds speaker and connects (no pin required). Audio is heard from the speaker for 1 second, then stops.

The volume control stills says audio is routed to bluetooth speaker, but no sound output.

Bluetooth cannot then be turned off (button appears to function to “off” position , but bluetooth remains active and button returns to “on” position after exactly 30 seconds)

Attempting to switch to flight mode – the button “greys out” for 30 seconds, then appears as “on”. Wifi is disconnected but mobile network connections are still active.

Switching off the bluetooth speaker has no effect, the phone still appears to be connected to it.

Attempting to restart does not work – The phone switches off and does not restart. Hard reset is required to get the phone to boot again. Also if the phone is powered off, it will not restart until a hard reset is performed.

tags: added: bluetooth
Changed in canonical-devices-system-image:
assignee: nobody → John McAleely (john.mcaleely)
status: New → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status: New → Confirmed
Revision history for this message
Dirk-Jan van Leeuwen (dj-h) wrote :

I experience similar behavior on my UE Boom2 (Logitech) Wireless speaker (http://www.ultimateears.com/en-us/ueboom2/specs).

It pairs, makes a connection and drops it and thus no audio on the speaker.

According to vendor specs it uses A2DP for audio playback.

Aquaris E4.5 @ OTA-13

Which log files/output is needed for debugging this?

Changed in canonical-devices-system-image:
assignee: John McAleely (john.mcaleely) → nobody
tags: added: bluez-touch
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Ubuntu Touch is no longer supported.

Changed in bluez (Ubuntu):
status: Confirmed → Won't Fix
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