bluetooth not working can't locate adapter HP Pavilion TS 11

Bug #1575445 reported by sonofbelial
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
New
Undecided
Unassigned

Bug Description

Can't pair bluetooth devices. Never have tried it mind you but adapter is present according to system BIOS

Description: Ubuntu 16.04 LTS
Release: 16.04

bluetooth:
  Installed: (none)
  Candidate: 5.37-0ubuntu5
  Version table:
     5.37-0ubuntu5 500
        500 http://ie.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
        500 http://ie.archive.ubuntu.com/ubuntu xenial/universe i386 Packages

I expected to be able to pair devices to the laptop

Blueman complained that it could find no adapters

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
Date: Wed Apr 27 02:14:36 2016
InstallationDate: Installed on 2015-10-24 (185 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
InterestingModules: bnep bluetooth
MachineType: Hewlett-Packard HP Pavilion TS 11 Notebook PC
ProcEnviron:
 LANGUAGE=en_IE:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_IE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic root=UUID=327eb1cd-e695-45a8-b44c-b6214a4e7eae ro splash quiet
SourcePackage: bluez
UpgradeStatus: Upgraded to xenial on 2016-04-23 (3 days ago)
dmi.bios.date: 08/16/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 2178
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 33.0E
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.05:bd08/16/2013:svnHewlett-Packard:pnHPPavilionTS11NotebookPC:pvr0890100000305900000320100:rvnHewlett-Packard:rn2178:rvr33.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion TS 11 Notebook PC
dmi.product.version: 0890100000305900000320100
dmi.sys.vendor: Hewlett-Packard
hciconfig:

rfkill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no

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sonofbelial (sonofbelial) wrote :
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