USB-bluetooth-mouse not detected

Bug #1445408 reported by Friedemann Schorer
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
High
Unassigned

Bug Description

Upgraded from Kubuntu 14.04 to 14.10 to 15.04 beta2 yesterday

After finishing the final upgrade and rebooting my USB mouse is no longer working.
Plugging in the USB dongle (it's a Logitech mouse with bluetooth connection, worked fine so far) I get the following in syslog:

Apr 17 11:22:33 tp220 kernel: [13867.118079] usb 4-1.1: new full-speed USB device number 8 using ehci-pci
Apr 17 11:22:34 tp220 kernel: [13867.213829] usb 4-1.1: New USB device found, idVendor=046d, idProduct=c52e
Apr 17 11:22:34 tp220 kernel: [13867.213840] usb 4-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Apr 17 11:22:34 tp220 kernel: [13867.213845] usb 4-1.1: Product: USB Receiver
Apr 17 11:22:34 tp220 kernel: [13867.213850] usb 4-1.1: Manufacturer: Logitech
Apr 17 11:22:34 tp220 mtp-probe: checking bus 4, device 8: "/sys/devices/pci0000:00/0000:00:1d.0/usb4/4-1/4-1.1"
Apr 17 11:22:34 tp220 mtp-probe: bus: 4, device: 8 was not an MTP device

I remember having seen messages that the USB device list could not be accessed, but these are gone now.

Please let me know if I can be of further help to track this down.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: systemd 219-7ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-14.14-generic 3.19.3
Uname: Linux 3.19.0-14-generic x86_64
ApportVersion: 2.17.1-0ubuntu2
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Apr 17 11:18:08 2015
InstallationDate: Installed on 2014-09-09 (219 days ago)
InstallationMedia: Kubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: LENOVO 4291S7Z
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.19.0-14-generic root=UUID=8c3ff90d-58e2-4696-9e3a-eddf92c84a41 ro rootflags=subvol=@ quiet splash vt.handoff=7
SourcePackage: systemd
UpgradeStatus: Upgraded to vivid on 2015-04-17 (0 days ago)
dmi.bios.date: 12/01/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8DET56WW (1.26 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4291S7Z
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: 4291S7ZR9M0ZD3
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8DET56WW(1.26):bd12/01/2011:svnLENOVO:pn4291S7Z:pvrThinkPadX220:rvnLENOVO:rn4291S7Z:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4291S7Z
dmi.product.version: ThinkPad X220
dmi.sys.vendor: LENOVO

Revision history for this message
Friedemann Schorer (friedemann-schorer) wrote :
Revision history for this message
Martin Pitt (pitti) wrote :

bluetooth.service failed on your system.

affects: systemd (Ubuntu) → bluez (Ubuntu)
Revision history for this message
Friedemann Schorer (friedemann-schorer) wrote : Re: [Bug 1445408] Re: USB-bluetooth-mouse not detected

How do you know it's not kernel-related or systemd?

Am Freitag, 17. April 2015, 14:44:04 schrieben Sie:
> bluetooth.service failed on your system.
>
> ** Package changed: systemd (Ubuntu) => bluez (Ubuntu)

--
I respect your position, Professor. I just don't share it.

Revision history for this message
Friedemann Schorer (friedemann-schorer) wrote :

How do you know it's not kernel or systemd related?

Am Freitag, 17. April 2015, 14:44:04 schrieb Martin Pitt:
> bluetooth.service failed on your system.
>
> ** Package changed: systemd (Ubuntu) => bluez (Ubuntu)

--
I respect your position, Professor. I just don't share it.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status: New → Confirmed
Changed in bluez (Ubuntu):
importance: Undecided → High
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu. Ubuntu 15.04 (vivid) reached end-of-life on February 4, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

Please upgrade to the latest version and re-test.

Changed in bluez (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for bluez (Ubuntu) because there has been no activity for 60 days.]

Changed in bluez (Ubuntu):
status: Incomplete → Expired
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