Bluetooth mouse stops working following normal shutdown

[swulf]

I am using a Microsoft Bluetooth Notebook Mouse 5000 on a Lenovo W500 laptop under Ubuntu 8.10.

The mouse worked fine after initial installation. However if the laptop is powered off and then restarted, the mouse no longer works (moving the mouse results in no cursor motion). The mouse is still reported under the System | Preferences | Bluetooth | Known devices window as a 'Microsoft Bluetooth Notebook Mouse 5000' although it has a white letter 'i' in a blue circle next to the name. What this means I have no idea.

The only way I have found to recover mouse operation (until the next shutdown of course) is to delete the device from the list (using the Trash can icon) and then perform a device setup ('Setup new device...') action again. Obviously this is painful to do after every restart of the computer.

Please advise how I may assist in resolving this issue.

[Martin Kossick (hacktick)]

Thank you for this bug report.
I selected package gnome-bluetooth.
Sounds like a bug, but maybe could be just a question.

[swulf (swulf)]

It's definitely a bug, not a question!

Thanks.

[Baptiste Mille-Mathias (bmillemathias)]

changing component

[papukaija (papukaija)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release (Ubuntu 8.10's support will end in April 2010) ? Thanks in advance.

[swulf (swulf)]

Hello,

I am now trying to use the same Microsoft mouse under the latest supported release of Ubuntu (9.10) on the same Lenovo laptop. I am still unable to make the mouse work properly with this machine. In fact, I can no longer get the machine to recognize the mouse at all, apparently.

If I click on the Bluetooth icon in the top right of the screen, I get a menu which shows 'Microsoft Bluetooth Notebook Mouse 5000' under 'Devices'. This is presumably a left-over from my earlier attempts to get it to work (with 8.10). Choosing 'Connect' with the mouse nearby and active does nothing.

If I choose 'Se tup new device...' I can get to the 'Device search' window which shows 'Microsoft Bluetooth Notebook Mouse' on the first line (even though the mouse is now turned off!) and a spinning icon next to 'Searching for devices...' which just seems to stay there forever.

I can however highlight the mouse line ('Microsoft Bluetooth Notebook Mouse') and then the forward button becomes active. Clicking that immediately takes me to a new window which says 'Device Setup Failed' with a message 'Setting up 'Microsoft Bluetooth Notebook Mouse 5000' failed. From there the only options are 'Restart setup' (which does the same bs all over again) and Close.

So it appears to still 'know about' a mouse that is switched off, it can't connect to it when it is switched on, and it can't see it when it is in 'visible' mode. In short it is impossible to use this mouse with this machine under Ubuntu 9.10.

[Baptiste Mille-Mathias (bmillemathias)]

Could someone try with gnome-bluetooth which has replaced bluez-gnome, and see if it fixed?

Thanks

[Trey Blancher (ectospasm)]

I get the same problem with my machine with both bluez-gnome and gnome-bluetooth. My Microsoft Bluetooth Notebook Mouse 5000 did work on this machine, with this install. I will try rebooting with bluez-gnome installed, to see if I can pair with my mouse again.

[Trey Blancher (ectospasm)]

I've confirmed the problem with two different mice (MS Bluetooth Notebook Mouse and Rocketfish Bluetooth Mouse), and neither of them will pair. I'm using 9.10, tried both gnome-bluetooth and bluez-gnome. I've tried kernels 2.6.31-20-generic and 2.6.31-19-generic (I think the MS mouse worked with -19). gnome-bluetooth reports that it can see both the MS and Rocketfish mice, "hcitool scan" shows the mice when they're discoverable, and gnome-bluetooth even reports that the Rocketfish mouse pairs successfully even though the pairing light on the mouse doesn't stop flashing. The old bluez-compat "hidd --search" workaround does not work for either mouse.

 I can successfully pair my Windows 7 machine with this computer, so I know the Bluetooth adapter is working. I don't have any other devices to pair with other than the matching Rocketfish keyboard, but that is notoriously difficult to get paired with any machine, and I don't want to have to re-pair it with its intended computer (the Win7 machine).