bluetooth fails to pair with multiple devices in 17.10. Working fine with 16.04.

Bug #1716141 reported by Darin Miller
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
bluedevil (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Unable to pair bluetooth headphones and bluetooth speakers with following hw:

              *-usb:3
                   description: Bluetooth wireless interface
                   vendor: Intel Corp.
                   physical id: 5
                   bus info: usb@1:5
                   version: 0.01
                   capabilities: bluetooth usb-2.00
                   configuration: driver=btusb maxpower=100mA speed=12Mbit/s

The BT device (speaker/headphones) reports pairing success, but message from PC reports connection failure.

Pairing and connection work fine under 16.04.

Command line attempts also fail, i.e.

   sudo hcitool cc B8:AD:3E:10:E9:D7

On a second PC running 17.10, same BT headphones and speakers pair/work as expected.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: bluedevil 4:5.10.5-0ubuntu1
ProcVersionSignature: Ubuntu 4.12.0-13.14-generic 4.12.10
Uname: Linux 4.12.0-13-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: KDE
Date: Sat Sep 9 09:34:53 2017
InstallationDate: Installed on 2017-06-17 (84 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170616)
SourcePackage: bluedevil
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Darin Miller (darinmiller) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluedevil (Ubuntu):
status: New → Confirmed
Revision history for this message
Olav Groenaas Gjerde (olavgjerde) wrote :

I have the same issue after upgrading to 17.10

Here is my bluetooth device:

usb:0
                   description: Bluetooth wireless interface
                   product: CSR8510 A10
                   vendor: Cambridge Silicon Radio, Ltd
                   physical id: 2
                   bus info: usb@1:2
                   version: 88.91
                   capabilities: bluetooth usb-2.00
                   configuration: driver=btusb maxpower=100mA speed=12Mbit/s

Revision history for this message
Olav Groenaas Gjerde (olavgjerde) wrote :

I fixed it in my case by reinstalling pulseaudio and pulseaudio-module-bluetooth and restarting pulseaudio

Revision history for this message
Scarlett Gately Moore (scarlettmoore) wrote :

This is very old, if this is still an issue please update the bug on a supported release.

Changed in bluedevil (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for bluedevil (Ubuntu) because there has been no activity for 60 days.]

Changed in bluedevil (Ubuntu):
status: Incomplete → Expired
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