[saucy] wireless internet card wont be detected after suspension

Bug #1239177 reported by Nicolás José Diego Narváez Barría
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
bcmwl (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

this hapens to me like from raring, but i didnt give me the time to report it.
i tried to post the problem using "ubuntu-bug linux" but it sayed me that the problem cant be notified because it was a non official package from ubuntu (i know it is!).

it happens 7/8 times (i already check the wireless toggle, and it´s not).

i really need this fixed because it forces me to shutdown the computer always and its annoying, i´ve lost a lot of time, so just tell me what to do.
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: nicolas 3280 F.... pulseaudio
 /dev/snd/controlC0: nicolas 3280 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=a6fc2131-f97a-435d-a781-b7e75d211745
InstallationDate: Installed on 2013-10-08 (4 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard Compaq Presario CQ40 Notebook PC
MarkForUpload: True
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB:
 0 radeondrmfb
 1 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-11-generic root=UUID=46c86428-4a4a-4943-8f0e-2a9ed1e5c184 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-11-generic N/A
 linux-backports-modules-3.11.0-11-generic N/A
 linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-11-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-08 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.52
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30FE
dmi.board.vendor: Compal
dmi.board.version: 01.A3
dmi.chassis.type: 10
dmi.chassis.vendor: Compal
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.52:bd09/03/2009:svnHewlett-Packard:pnCompaqPresarioCQ40NotebookPC:pvr1:rvnCompal:rn30FE:rvr01.A3:cvnCompal:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ40 Notebook PC
dmi.product.version: 1
dmi.sys.vendor: Hewlett-Packard
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: nicolas 3280 F.... pulseaudio
 /dev/snd/controlC0: nicolas 3280 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=a6fc2131-f97a-435d-a781-b7e75d211745
InstallationDate: Installed on 2013-10-08 (4 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard Compaq Presario CQ40 Notebook PC
MarkForUpload: True
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB:
 0 radeondrmfb
 1 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-11-generic root=UUID=46c86428-4a4a-4943-8f0e-2a9ed1e5c184 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-11-generic N/A
 linux-backports-modules-3.11.0-11-generic N/A
 linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-11-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-08 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.52
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30FE
dmi.board.vendor: Compal
dmi.board.version: 01.A3
dmi.chassis.type: 10
dmi.chassis.vendor: Compal
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.52:bd09/03/2009:svnHewlett-Packard:pnCompaqPresarioCQ40NotebookPC:pvr1:rvnCompal:rn30FE:rvr01.A3:cvnCompal:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ40 Notebook PC
dmi.product.version: 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote :
Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote :

commands output:

cat /proc/cmdline:
BOOT_IMAGE=/boot/vmlinuz-3.11.0-11-generic root=UUID=46c86428-4a4a-4943-8f0e-2a9ed1e5c184 ro quiet splash vt.handoff=7

cat /etc/initramfs-tools/conf.d/resume:
RESUME=UUID=a6fc2131-f97a-435d-a781-b7e75d211745

description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1239177

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: saucy
Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : BootDmesg.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : CRDA.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : IwConfig.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : Lspci.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : Lsusb.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : ProcEnviron.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : ProcModules.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : PulseList.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : RfKill.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : UdevDb.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : UdevLog.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : WifiSyslog.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote :

it says me that there is not "linux" pakage......
???? making an apt-get

description: updated
Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : AlsaInfo.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : BootDmesg.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : CRDA.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : IwConfig.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : Lspci.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : Lsusb.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : ProcEnviron.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : ProcModules.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : PulseList.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : RfKill.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : UdevDb.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : UdevLog.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote : WifiSyslog.txt

apport information

Revision history for this message
Nicolás José Diego Narváez Barría (edge731) wrote :

hoo, i see, here they are xd

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Seth Forshee (sforshee) wrote :

You're using the bcmwl dkms package, so I'm changing the bug to be against that package.

affects: linux (Ubuntu) → bcmwl (Ubuntu)
Revision history for this message
penalvch (penalvch) wrote :

Nicolás José Diego Narváez Barría, thank you for reporting this bug to Ubuntu. Saucy reached EOL on July 17, 2014.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

If you are having a problem in a supported release, please file a new report via a terminal
ubuntu-bug bcmwl

Do feel free to report any other bugs you may find.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in bcmwl (Ubuntu):
status: Confirmed → Invalid
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