Seg fault on launch

Bug #2133444 reported by Nick Peyton
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
baobab (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The window appears for a split second then exits. If I run from the terminal I get an error:

segmentation fault.

If I run with: gdb /usr/bin/baobab, it crashes but the Window doesn't exit. It just becomes unresponsive.

I tried reporting this at https://gitlab.gnome.org/GNOME/baobab/-/issues but they can't do anything without a full stack trace.

I followed the instructions to create the trace, but it lacks the debug symbols. If I'm interpreting correctly, the baobab binary on Ubuntu 25.04 is stripped, and although Launchpad lists baobab-dbgsym, this debug symbol package doens't exist.

$ sudo apt install baobab-dbgsym
 Error: Unable to locate package baobab-dbgsym

# System Details Report
---

## Report details
- **Date generated:** 2025-11-29 21:44:25

## Hardware Information:
- **Hardware Model:** ASUSTeK COMPUTER INC. STRIX Z270H GAMING
- **Memory:** 16.0 GiB
- **Processor:** Intel® Core™ i7-7700K × 8
- **Graphics:** NVIDIA GeForce RTX™ 3080 Ti
- **Disk Capacity:** 2.0 TB

## Software Information:
- **Firmware Version:** 1301
- **OS Name:** Ubuntu 25.04
- **OS Build:** (null)
- **OS Type:** 64-bit
- **GNOME Version:** 48
- **Windowing System:** Wayland
- **Kernel Version:** Linux 6.14.0-36-generic

baobab/plucky 48.0-1 amd64
---
ProblemType: Bug
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 25.04
InstallationDate: Installed on 2024-04-30 (580 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
Package: baobab 48.0-1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 6.14.0-36.36-generic 6.14.11
Tags: plucky wayland-session
Uname: Linux 6.14.0-36-generic x86_64
UpgradeStatus: Upgraded to plucky on 2025-10-13 (49 days ago)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sudo users video wireshark
_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 25.04
InstallationDate: Installed on 2024-04-30 (582 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
Package: baobab 48.0-1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 6.14.0-36.36-generic 6.14.11
Tags: plucky wayland-session
Uname: Linux 6.14.0-36-generic x86_64
UpgradeStatus: Upgraded to plucky on 2025-10-13 (51 days ago)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sudo users video wireshark
_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 25.04
InstallationDate: Installed on 2024-04-30 (582 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
Package: baobab 48.0-1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 6.14.0-36.36-generic 6.14.11
Tags: plucky wayland-session
Uname: Linux 6.14.0-36-generic x86_64
UpgradeStatus: Upgraded to plucky on 2025-10-13 (51 days ago)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sudo users video wireshark
_MarkForUpload: True

Nick Peyton (nrpeyton)
description: updated
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 2133444

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

(You've provided a fair amount of data as text, but not as populated fields; these get added when you use apport tools)

Revision history for this message
Nick Peyton (nrpeyton) wrote : Dependencies.txt
tags: added: apport-collected plucky wayland-session
description: updated
Revision history for this message
Nick Peyton (nrpeyton) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Nick Peyton (nrpeyton) wrote : ProcEnviron.txt

apport information

Revision history for this message
Nick Peyton (nrpeyton) wrote :

Thanks Chris. That was so easy! Is that enough?

Revision history for this message
Nick Rosbrook (enr0n) wrote :

You need to enable dgbsym packages before you can install them https://documentation.ubuntu.com/server/explanation/debugging/debug-symbol-packages/#getting-dbgsym-ddeb-packages.

There is also the debuginfod server, which *should* work, and is described on that page also.

I don't currently have a 25.04 desktop around to test with, but hopefully the above helps you get further debug info.

Revision history for this message
Nick Peyton (nrpeyton) wrote : Dependencies.txt

apport information

description: updated
Revision history for this message
Nick Peyton (nrpeyton) wrote : ProcCpuinfoMinimal.txt
Revision history for this message
Nick Peyton (nrpeyton) wrote : ProcEnviron.txt
description: updated
Revision history for this message
Nick Peyton (nrpeyton) wrote : Dependencies.txt
Revision history for this message
Nick Peyton (nrpeyton) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Nick Peyton (nrpeyton) wrote : ProcEnviron.txt

apport information

Revision history for this message
Nick Peyton (nrpeyton) wrote (last edit ):

Stack Trace attached.

I could not remove the extra files, but the stack trace is included and hopefully sufficient.

In case it helps: the flatpak version doens't crash.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in baobab (Ubuntu):
status: New → Confirmed
Revision history for this message
Andrei Cherniaev (andrewternity) wrote :

Ubuntu 25.10 the same, just after start
```
$ baobab
Segmentation fault (core dumped)
```

Kat Kuo (kkuo)
tags: added: dcr-freezer
Revision history for this message
Kat Kuo (kkuo) wrote :

Hello!

Could you check if this is related to this upstream issue? https://gitlab.gnome.org/GNOME/baobab/-/issues/165

Do you have a remote mount currently? If so, does the issue still occur once it is unmounted?

Revision history for this message
Nick Peyton (nrpeyton) wrote (last edit ):

In GNOME FILES (network tab) I connect to my local server via SFTP (sftp://192.168.1.210).

Samba is installed (on this PC), but stopping nmbd.service and smbd.service did not prevent the baobab crash.

I don't have Google Drive, Zee Drive, OneDrive, DropBox, or anything of that nature.

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