Banshee did't detect mp3 player - Coby MP601-620-707 IB

[bjarkih]

Binary package hint: banshee

Following procedure at http://testcases.qa.ubuntu.com/Hardware/ExpansionPorts/USB Banshee did not detect my mp3 player but it did appear in nautilus, can read and manage files as normal there. Type of player: Coby MP601-620-707 IB.

release: Description: Ubuntu Natty (development branch)
Release: 11.04

apt-cache policy banshee
banshee:
  Installed: 1.9.6-1ubuntu1
  Candidate: 1.9.6-1ubuntu1
  Version table:
 *** 1.9.6-1ubuntu1 0
        500 http://is.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
        100 /var/lib/dpkg/status

[Victor Vargas (kamus)]

Please could you attach next information below:

* output of "udevadm info --export-db"
* output of "gvfs-mount --list"
* and also attach your "~/.config/banshee-1/log" into a separated file please,

Kamus

[Victor Vargas (kamus)]

bjarkih, Please could you check if this issue persists for you with banshee 2.0.0-2ubuntu1 included in Ubuntu Natty? Thank you

[bjarkih (bjarkih1977)]

Hi, sorry for late answer, wasn't home.

The problem persists, there is no suggestion box when I plug the
player in and when I plug it in with banshee running it start's trying
to connect to the player but nothing happens (see attached pic).

please let me know if there's anything I can do.

On 19 April 2011 20:54, Kamus <email address hidden> wrote:
> bjarkih, Please could you check if this issue persists for you with
> banshee 2.0.0-2ubuntu1 included in Ubuntu Natty? Thank you
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/753632
>
> Title:
>  Banshee did't detect mp3 player - Coby MP601-620-707 IB
>
> Status in “banshee” package in Ubuntu:
>  Incomplete
>
> Bug description:
>  Binary package hint: banshee
>
>  Following procedure at
>  http://testcases.qa.ubuntu.com/Hardware/ExpansionPorts/USB Banshee did
>  not detect my mp3 player but it did appear in nautilus, can read and
>  manage files as normal there.  Type of player: Coby MP601-620-707 IB

[Victor Vargas (kamus)]

No problem, please could you attach the information asked in my previous comment? Thank you

[bjarkih (bjarkih1977)]

here come the files, had to install gvfs-bin and while that was
running I got this error msg:

 Setting up gvfs-bin (1.8.0-0ubuntu2) ...
Errors were encountered while processing:
 apport
 apport-gtk

I also got this when updating the system

Setting up apport (1.20.1-0ubuntu4) ...
start: Job failed to start
invoke-rc.d: initscript apport, action "start" failed.
dpkg: error processing apport (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of apport-gtk:
 apport-gtk depends on apport (>= 0.41); however:
  Package apport is not configured yet.
dpkg: error processing apport-gtk (--configure):
 dependency problems - leaving unconfigured
No apport report written because the error message indicates its a
followup error from a previous failure.

                                   Errors were encountered while
processing:
 apport
 apport-gtk
E: Sub-process /usr/bin/dpkg returned an error code (1)

Can you tell me what this is?

On 21 April 2011 18:26, Kamus <email address hidden> wrote:
> No problem, please could you attach the information asked in my previous
> comment? Thank you
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/753632
>
> Title:
>  Banshee did't detect mp3 player - Coby MP601-620-707 IB
>
> Status in “banshee” package in Ubuntu:
>  Incomplete
>
> Bug description:
>  Binary package hint: banshee
>
>  Following procedure at
>  http://testcases.qa.ubuntu.com/Hardware/ExpansionPorts/USB Banshee did
>  not detect my mp3 player but it did appear in nautilus, can read and
>  manage files as normal there.  Type of player: Coby MP601-620-707 IB

[Victor Vargas (kamus)]

Seems like you are facing an issue with a previous upgrade (probably related to apport package) so probably broke something in your system. Please could you try to run a "sudo apt-get update && apt-get upgrade" and check if that solve your problem.

[bjarkih (bjarkih1977)]

sudo apt-get update:

"Ign http://is.archive.ubuntu.com natty InRelease
Ign http://is.archive.ubuntu.com natty-updates InRelease
Hit http://is.archive.ubuntu.com natty Release.gpg
Ign http://security.ubuntu.com natty-security InRelease
Hit http://is.archive.ubuntu.com natty-updates Release.gpg
Ign http://archive.canonical.com natty InRelease
Ign http://extras.ubuntu.com natty InRelease
Hit http://is.archive.ubuntu.com natty Release
Hit http://security.ubuntu.com natty-security Release.gpg
Hit http://archive.canonical.com natty Release.gpg
Get:1 http://extras.ubuntu.com natty Release.gpg [72 B]
Hit http://is.archive.ubuntu.com natty-updates Release
Hit http://se.packages.medibuntu.org natty InRelease
Hit http://security.ubuntu.com natty-security Release
Hit http://archive.canonical.com natty Release
Hit http://extras.ubuntu.com natty Release
Get:2 http://is.archive.ubuntu.com natty/main Sources [864 kB]
Hit http://is.archive.ubuntu.com natty/restricted Sources
Hit http://se.packages.medibuntu.org natty/free i386 Packages
Hit http://security.ubuntu.com natty-security/main Sources
Hit http://archive.canonical.com natty/partner Sources
Hit http://se.packages.medibuntu.org natty/non-free i386 Packages
Hit http://security.ubuntu.com natty-security/restricted Sources
Hit http://security.ubuntu.com natty-security/universe Sources
Hit http://security.ubuntu.com natty-security/multiverse Sources
Hit http://security.ubuntu.com natty-security/main i386 Packages
Hit http://archive.canonical.com natty/partner i386 Packages
Ign http://archive.canonical.com natty/partner TranslationIndex
Ign http://dl.google.com stable InRelease
Hit http://security.ubuntu.com natty-security/restricted i386 Packages
Hit http://security.ubuntu.com natty-security/universe i386 Packages
Hit http://security.ubuntu.com natty-security/multiverse i386 Packages
Ign http://security.ubuntu.com natty-security/main TranslationIndex
Ign http://security.ubuntu.com natty-security/multiverse TranslationIndex
Ign http://security.ubuntu.com natty-security/restricted TranslationIndex
Get:3 http://dl.google.com stable Release.gpg [197 B]
Hit http://extras.ubuntu.com natty/main Sources
Ign http://security.ubuntu.com natty-security/universe TranslationIndex
Ign http://se.packages.medibuntu.org natty/free TranslationIndex
Hit http://extras.ubuntu.com natty/main i386 Packages
Ign http://extras.ubuntu.com natty/main TranslationIndex
Get:4 http://dl.google.com stable Release [1,347 B]
Ign http://se.packages.medibuntu.org natty/non-free TranslationIndex
Get:5 http://dl.google.com stable/main i386 Packages [737 B]
Ign http://dl.google.com stable/main TranslationIndex
Get:6 http://is.archive.ubuntu.com natty/universe Sources [4,381 kB]
Ign http://archive.canonical.com natty/partner Translation-en_US
Get:7 http://is.archive.ubuntu.com natty/multiverse Sources [155 kB]
Hit http://is.archive.ubuntu.com natty/main i386 Packages
Hit http://is.archive.ubuntu.com natty/restricted i386 Packages
Ign http://archive.canonical.com natty/partner Translation-en
Ign http://extras.ubuntu.com natty/main Translation-en_US
Ign http://security.ubuntu.com natty-security/main Translation-en_US
Ign http://security.ubuntu.com n...

[Victor Vargas (kamus)]

Please next time do not attach that output because is not needed to debug banshee, by the way, seems like your local repository is suffer some issues so I recommend you to use another near mirror and then try again.

[bjarkih (bjarkih1977)]

ok, thx

On 22 April 2011 22:53, Kamus <email address hidden> wrote:
> Please next time do not attach that output because is not needed to
> debug banshee, by the way, seems like your local repository is suffer
> some issues so I recommend you to use another near mirror and then try
> again.
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/753632
>
> Title:
>  Banshee did't detect mp3 player - Coby MP601-620-707 IB
>
> Status in “banshee” package in Ubuntu:
>  Incomplete
>
> Bug description:
>  Binary package hint: banshee
>
>  Following procedure at
>  http://testcases.qa.ubuntu.com/Hardware/ExpansionPorts/USB Banshee did
>  not detect my mp3 player but it did appear in nautilus, can read and
>  manage files as normal there.  Type of player: Coby MP601-620-707 IB

[Victor Vargas (kamus)]

bjarkih, any news about this issue?

[bjarkih (bjarkih1977)]

nope, I haven't been checking this. I am rather busy at school these
days and simply forgot about it. Will test later (if I remember to)

On 2 May 2011 12:50, Kamus <email address hidden> wrote:
> bjarkih, any news about this issue?
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/753632
>
> Title:
>  Banshee did't detect mp3 player - Coby MP601-620-707 IB
>
> Status in “banshee” package in Ubuntu:
>  Incomplete
>
> Bug description:
>  Binary package hint: banshee
>
>  Following procedure at
>  http://testcases.qa.ubuntu.com/Hardware/ExpansionPorts/USB Banshee did
>  not detect my mp3 player but it did appear in nautilus, can read and
>  manage files as normal there.  Type of player: Coby MP601-620-707 IB

[Victor Vargas (kamus)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/753632