Banshee Crashes While playing a Song and clicking a Recommended Artist

[Sam Williams]

The Bug title pretty much says it all. While playing a set of songs I decided to click on one of the "Recommended Artists" and Banshee generated crashed and generated an error. I will included two files. The first called BansheeException.txt contains the error information that was presented in the error window dialog. The second file called BanseeTrace.txt was generated by running Banshee with the --trace option set. These files will be attached once the bug is opened.

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? May you try to reproduce it with Gutsy? You may grab a CD Image from here: http://www.ubuntu.com/testing/ thanks in advance.

[Pedro Villavicencio (pedro)]

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

[Alexandre Kraft (alexandre-kraft)]

Same problem on latest Hardy updates.
How can I help you to investigate a little bit more this bug ?

[Andrew Conkling (andrewski)]

Alexandre, thanks for your willingness. Check out https://wiki.ubuntu.com/DebuggingProgramCrash and see if you can get a good .crash file. Open it up from Nautilus and it will automatically report a new bug here. Report back if you need any help.

[Alexandre Kraft (alexandre-kraft)]

Andrew, please find attached the error as seen while launching banshee from console.

[Alexandre Kraft (alexandre-kraft)]

Here is the valgrind output...

[Alexandre Kraft (alexandre-kraft)]

And finally, here is the best I can do with gdb...

[Alexandre Kraft (alexandre-kraft)]

Andrew, I can't attach my .crash file using Apport/ Nautilus.
Do you want me to upload it here? Hope my previous files will be useful.

[Andrew Conkling (andrewski)]

On Mon, Mar 17, 2008 at 5:45 PM, Alexandre Kraft <email address hidden> wrote:

> Andrew, I can't attach my .crash file using Apport/ Nautilus.
> Do you want me to upload it here? Hope my previous files will be useful.

You should be able to double-click on it and submit it via Apport, but
otherwise you could get some help via IRC or the forums. (I'd help but I
don't really know how to deal with problems.)

But I think your files are enough anyway. This looks a lot like a bug filed
upstream: http://bugzilla.gnome.org/show_bug.cgi?id=357548. That bug was
fixed but in this case, of course, we're dealing with the Recommendations
plugin, which may use different code to open a link. A few questions:
* Can you access the links in the Help menu?
* Do you have a default browser set? (System | Preferences | Preferred
Applications)

[Matt Lawlor (mflawlor)]

I was having the same problem, it was fixed by setting the default browser.

[Andrew Conkling (andrewski)]

Matt, yes, that's the prescribed fix here. This was fixed a while ago, so that you should get a warning for URLs that can't be loaded; in which version were you having this crash?

[Pedro Villavicencio (pedro)]

that's fixed upstream now, thanks.

[Greg A (etulfetulf)]

This is certainly fixed in Intrepid (and by the look of the upstream bug report in several past versions as well). Please reopen if it is still an issue for you.