package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Kipton Moravec]

Binary package hint: backuppc

I installed backuppc and the update manager wants to update it but generates an error. I have not configured backuppc yet.

Not sure what else you need.

Kip
<email address hidden>

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: backuppc 3.1.0-9ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-25.45-386 2.6.32.21+drm33.7
Uname: Linux 2.6.32-25-386 i686
Architecture: i386
Date: Thu Nov 18 08:26:18 2010
ErrorMessage: subprocess installed post-installation script returned error exit status 1
PackageArchitecture: all
SourcePackage: backuppc
Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Clint Byrum (clint-fewbar)]

Hi Kipton, thanks for taking the time to file this bug report and help us make Ubuntu better!

This error message, from DpkgTerminalLog.txt, explains the problem quite well:

 * Starting backuppc...
2010-11-18 08:26:17 Can't create a test hardlink between a file in /var/lib/backuppc/pc and /var/lib/backuppc/cpool. Either these are different file systems, or this file system doesn't support hardlinks, or these directories don't exist, or there is a permissions problem, or the file system is out of inodes or full. Use df, df -i, and ls -ld to check each of these possibilities. Quitting...

While your home partition does seem almost full (91%), /, which houses /var/lib, looks relatively empty.

Can you please post the results of these commands run in a Terminal:

df -i
ls -ld /var/lib/backuppc
ls -l /var/lib/backuppc
mount

Marking Incomplete pending response from Kipton.

[Kipton Moravec (kip-kdream)]

On Sat, 2010-11-20 at 06:36 +0000, Clint Byrum wrote:
> Hi Kipton, thanks for taking the time to file this bug report and help
> us make Ubuntu better!
>
> This error message, from DpkgTerminalLog.txt, explains the problem quite
> well:
>
> * Starting backuppc...
> 2010-11-18 08:26:17 Can't create a test hardlink between a file in /var/lib/backuppc/pc and /var/lib/backuppc/cpool. Either these are different file systems, or this file system doesn't support hardlinks, or these directories don't exist, or there is a permissions problem, or the file system is out of inodes or full. Use df, df -i, and ls -ld to check each of these possibilities. Quitting...
>
> While your home partition does seem almost full (91%), /, which houses
> /var/lib, looks relatively empty.
>
> Can you please post the results of these commands run in a Terminal:
>
> df -i
> ls -ld /var/lib/backuppc
> ls -l /var/lib/backuppc
> mount
>
> Marking Incomplete pending response from Kipton.
>
> ** Changed in: backuppc (Ubuntu)
> Status: New => Incomplete
>

kip@red:~ $ df -i
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/sda3 0 0 0 - /
none 191844 846 190998 1% /dev
none 193024 6 193018 1% /dev/shm
none 193024 78 192946 1% /var/run
none 193024 2 193022 1% /var/lock
none 193024 3 193021 1% /lib/init/rw
none 0 0 0
- /var/lib/ureadahead/debugfs
/dev/sda4 0 0 0 - /home
/dev/sdb1 48840704 191494 48649210 1% /home/backup
/dev/sda1 1005648 50 1005598 1% /boot
/dev/sdc3 0 0 0 - /media/ACERDATA
/dev/sdc2 0 0 0 - /media/ACER
kip@red:~ $ ls -ld /var/lib/backuppc
drwxr-x--- 7 backuppc backuppc 168 2010-09-24 07:50 /var/lib/backuppc
kip@red:~ $ ls -l /var/lib/backuppc
ls: cannot open directory /var/lib/backuppc: Permission denied
kip@red:~ $ mount
/dev/sda3 on / type reiserfs (rw)
proc on /proc type proc (rw)
none on /sys type sysfs (rw,noexec,nosuid,nodev)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
none on /dev type devtmpfs (rw,mode=0755)
none on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
none on /dev/shm type tmpfs (rw,nosuid,nodev)
none on /var/run type tmpfs (rw,nosuid,mode=0755)
none on /var/lock type tmpfs (rw,noexec,nosuid,nodev)
none on /lib/init/rw type tmpfs (rw,nosuid,mode=0755)
none on /var/lib/ureadahead/debugfs type debugfs (rw,relatime)
/dev/sda4 on /home type reiserfs (rw)
/dev/sdb1 on /home/backup type ext3 (rw)
/dev/sda1 on /boot type ext3 (rw)
nfsd on /proc/fs/nfsd type nfsd (rw)
binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc
(rw,noexec,nosuid,nodev)
gvfs-fuse-daemon on /home/kip/.gvfs type fuse.gvfs-fuse-daemon
(rw,nosuid,nodev,user=kip)
/dev/sdc3 on /media/ACERDATA type vfat
(rw,nosuid,nodev,uhelper=udisks,uid=1000,gid=1000,shortname=mixed,dmask=0077,utf8=1,flush)
/dev/sdc2 on /medi...

[Kipton Moravec (kip-kdream)]

Here is the result.

kip@red:~ $ df -i
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/sda3 0 0 0 - /
none 191844 846 190998 1% /dev
none 193024 6 193018 1% /dev/shm
none 193024 78 192946 1% /var/run
none 193024 2 193022 1% /var/lock
none 193024 3 193021 1% /lib/init/rw
none 0 0 0 - /var/lib/ureadahead/debugfs
/dev/sda4 0 0 0 - /home
/dev/sdb1 48840704 191494 48649210 1% /home/backup
/dev/sda1 1005648 50 1005598 1% /boot
/dev/sdc3 0 0 0 - /media/ACERDATA
/dev/sdc2 0 0 0 - /media/ACER
kip@red:~ $ ls -ld /var/lib/backuppc
drwxr-x--- 7 backuppc backuppc 168 2010-09-24 07:50 /var/lib/backuppc
kip@red:~ $ ls -l /var/lib/backuppc
ls: cannot open directory /var/lib/backuppc: Permission denied
kip@red:~ $ mount
/dev/sda3 on / type reiserfs (rw)
proc on /proc type proc (rw)
none on /sys type sysfs (rw,noexec,nosuid,nodev)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
none on /dev type devtmpfs (rw,mode=0755)
none on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
none on /dev/shm type tmpfs (rw,nosuid,nodev)
none on /var/run type tmpfs (rw,nosuid,mode=0755)
none on /var/lock type tmpfs (rw,noexec,nosuid,nodev)
none on /lib/init/rw type tmpfs (rw,nosuid,mode=0755)
none on /var/lib/ureadahead/debugfs type debugfs (rw,relatime)
/dev/sda4 on /home type reiserfs (rw)
/dev/sdb1 on /home/backup type ext3 (rw)
/dev/sda1 on /boot type ext3 (rw)
nfsd on /proc/fs/nfsd type nfsd (rw)
binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev)
gvfs-fuse-daemon on /home/kip/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=kip)
/dev/sdc3 on /media/ACERDATA type vfat (rw,nosuid,nodev,uhelper=udisks,uid=1000,gid=1000,shortname=mixed,dmask=0077,utf8=1,flush)
/dev/sdc2 on /media/ACER type vfat (rw,nosuid,nodev,uhelper=udisks,uid=1000,gid=1000,shortname=mixed,dmask=0077,utf8=1,flush)
kip@red:~ $

[Launchpad Janitor (janitor)]

[Expired for backuppc (Ubuntu) because there has been no activity for 60 days.]

[Clint Byrum (clint-fewbar)]

Kipton, I'm sorry that this bug was allowed to expire, even though you responded. It would appear that there may be issues with running backuppc on a reiserfs root.

Are you still having the problem? If so, can you please try

sudo ls -l /var/lib/backuppc
(I know you tried ls -l /var/lib/backuppc before, but you will need the sudo to see the contents of that dir.

Changing back to Incomplete.