package backuppc 3.3.0-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1395941 reported by badwolf blaze
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
backuppc (Ubuntu)
Expired
High
Unassigned

Bug Description

New clean install on Ubuntu 14.10. It fails to install, post install throws error, but it shows backuppc to be installed. Backuppc fails to start.

ProblemType: Package
DistroRelease: Ubuntu 14.10
Package: backuppc 3.3.0-2ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic i686
ApportVersion: 2.14.7-0ubuntu8
Architecture: i386
Date: Mon Nov 24 14:47:34 2014
DuplicateSignature: package:backuppc:3.3.0-2ubuntu1:subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2014-05-24 (184 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
SourcePackage: backuppc
Title: package backuppc 3.3.0-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to utopic on 2014-11-02 (22 days ago)

Revision history for this message
badwolf blaze (blaze-x) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in backuppc (Ubuntu):
status: New → Confirmed
Changed in backuppc (Ubuntu):
importance: Undecided → High
Revision history for this message
David Parker (parkerd) wrote :

I just installed backuppc, got one glimpse at the html launch address before accidentally closing that window. So I now had an install with no way to run it. I uninstalled backuppc and in the process of reinstalling it, got the error message.

Revision history for this message
Joshua Powers (powersj) wrote :

Hi! I realize this is a very old bug, but I am in the process of going through and assigning some defects to myself and came across this one. I attempted to reproduce on zesty, xenial, and trusty and was able to successfully install, remove, and re-install the backuppc package.

If I were to go back in time I would have asked you to follow the output the package provided and collect the additional details as follows:

2014-11-24 14:47:33 Can't create a test hardlink between a file in /var/lib/backuppc/pc and /var/lib/backuppc/cpool. Either these are different file systems, or this file system doesn't support hardlinks, or these directories don't exist, or there is a permissions problem, or the file system is out of inodes or full. Use df, df -i, and ls -ld to check each of these possibilities. Quitting...

The output would have provided a bit more as to what is going on at the time of the failure and help make a determination as to the root cause. Without additional details and steps to reproduce I am afraid that there is not much that can be accomplished on this defect at this time.

I am going to put the bug into the "Incomplete" state. If you or anyone have additional details that can lead to the solution of this bug please add them and change the state to 'New'. Thanks!

Changed in backuppc (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for backuppc (Ubuntu) because there has been no activity for 60 days.]

Changed in backuppc (Ubuntu):
status: Incomplete → Expired
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