Atril crashes when trying to select text in a specific file

Bug #1851875 reported by FranksMCB on 2019-11-08
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
atril (Ubuntu)
Undecided
Unassigned

Bug Description

Ubuntu MATE 19.10
Atril 1.22.2

Open specific pdf from user that contains non-English text.
File opens
Try to select any text and Atril has a Segmentation fault (core dumped)
File can be open and text selected in other PDF viwers

File that user reports: https://drive.google.com/file/d/136CW_fx9n-n88s7HB7q2P4BoL9vAPTAd/view?usp=sharing

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: atril 1.22.2-0ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: MATE
Date: Fri Nov 8 11:40:32 2019
InstallationDate: Installed on 2019-04-14 (207 days ago)
InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190413.3)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: atril
UpgradeStatus: Upgraded to eoan on 2019-08-14 (85 days ago)

FranksMCB (franksmcb) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in atril (Ubuntu):
status: New → Confirmed
Norbert (nrbrtx) wrote :

Related OOPS id - https://errors.ubuntu.com/oops/0ffcbbe8-026b-11ea-b668-fa163e102db1 .
Can confirm the issue on Ubuntu MATE 19.10 running on real hardware with Intel iGPU.
On VirtualBox VM atril does not crash.

Norbert (nrbrtx) wrote :

On Lenovo SL500 OOPS id is 9295a70c-026d-11ea-afa8-fa163e983629 .

tags: added: 9295a70c-026d-11ea-afa8-fa163e983629
tags: added: 0ffcbbe8-026b-11ea-b668-fa163e102db1
tags: added: apport-collected

ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CurrentDesktop: MATE
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-10-20 (19 days ago)
InstallationMedia: Ubuntu-MATE 19.10 "Eoan Ermine" - Release amd64 (20191017)
Package: atril 1.22.2-0ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Tags: eoan
Uname: Linux 5.3.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

apport information

apport information

apport information

Norbert (nrbrtx) wrote :
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