wacom tablet 13.10

Bug #1243873 reported by rquint on 2013-10-23
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
arista (Ubuntu)
Undecided
Unassigned

Bug Description

After upgrading to Ubuntu 13.10 from 13.04, a Wacom Intuos 2 tablet's mouse lost button functionality. The stylus continues to work properly. This bug affected both machines running 32-bit and 64-bit versions of Saucy. I assume it is a bug in xserver-xorg-input-wacom 1:0.20.0-0ubuntu1.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in arista (Ubuntu):
status: New → Confirmed
BoomBrusher (boombrusher) wrote :

In 13.04, I actually had the same problem, but I found a workaround by downloading and installing an older driver (xserver-xorg-input-wacom_0.15.99.1-0ubuntu0ricotz_amd64). I tried installing it on 13.10 and it says "Error: Dependency is not satisfiable: xorg-input-abi-18".

tags: added: saucy

On 10/24/2013 02:32 PM, BoomBrusher wrote:
> In 13.04, I actually had the same problem, but I found a workaround by
> downloading and installing an older driver (xserver-xorg-input-
> wacom_0.15.99.1-0ubuntu0ricotz_amd64). I tried installing it on 13.10
> and it says "Error: Dependency is not satisfiable: xorg-input-abi-18".
>
Yes, that's what I did too. Now I've got it working again with a work
around: download

xf86-input-wacom-0.22.1.tar.bz2

and so a

sudo ./configure
make
make install

You may have to ensure that gcc is install and fix a few dependencies.

Good luck,
Richard

Nigel Brownjohn (h-ubuntu-d) wrote :

@rquint - this helped - thank you!
I also had to add a udev rule as follows:

# File: 60-wacom-rules
# udev rules for wacom tablets.

    KERNEL!="event[0-9]*", GOTO="wacom_end"

    # Multiple interface support for stylus and touch devices.
    DRIVERS=="wacom", ATTRS{bInterfaceNumber}=="00", ENV{WACOM_TYPE}="stylus"
    DRIVERS=="wacom", ATTRS{bInterfaceNumber}=="01", ENV{WACOM_TYPE}="touch"

    # Convenience links for the common case of a single tablet. We could do just this:
    #ATTRS{idVendor}=="056a", SYMLINK+="input/wacom-$env{WACOM_TYPE}"
    # but for legacy reasons, we keep the input/wacom link as the generic stylus device.
    ATTRS{idVendor}=="056a", ENV{WACOM_TYPE}!="touch", SYMLINK+="input/wacom"
    ATTRS{idVendor}=="056a", ENV{WACOM_TYPE}=="touch", SYMLINK+="input/wacom-touch"

    # Check and repossess the device if a module other than the wacom one
    # is already bound to it.
    ATTRS{idVendor}=="056a", ACTION=="add", RUN+="check_driver wacom $devpath $env{ID_BUS}"

    LABEL="wacom_end"

# End of 60-wacom-rules

You will need to modprobe after if adding a udev rule, assuming that installing xf86-input-wacom-0.22.1.tar.bz2 didn't get things working for you.

Nigel Brownjohn (h-ubuntu-d) wrote :

Spoke too soon, mods please remove Comment #4, it has not resolved the mouse button issue in 13.10 - this will only mislead people!

BoomBrusher (boombrusher) wrote :

Does anyone have a working mouse button? I'm still trying to figure out how to resolve these dependencies...with regard to:

xf86-input-wacom-0.22.1.tar.bz2

Google didn't help much, but I may not be searching the correct terms. I did:

sudo auto-apt run ./configure

Got a bunch of 'no's (Oh noes!). I thought it was supposed to pause and install the dependencies...but to no avail.

Also tried to 'make' anyway, but it said it couldn't find a makefile?

Any ideas?

rquint (richard-quint) wrote :

On 10/27/2013 04:33 PM, BoomBrusher wrote:
> Does anyone have a working mouse button? I'm still trying to figure out
> how to resolve these dependencies...with regard to:
>
> xf86-input-wacom-0.22.1.tar.bz2
>
> Google didn't help much, but I may not be searching the correct terms. I
> did:
>
> sudo auto-apt run ./configure
>
> Got a bunch of 'no's (Oh noes!). I thought it was supposed to pause and
> install the dependencies...but to no avail.
>
> Also tried to 'make' anyway, but it said it couldn't find a makefile?
>
> Any ideas?
>
I'm not too experienced in the intricacies of compiling from source, but
for what it's worth here's what I did.

After downloading xf86-input-wacom-0.22.1.tar.bz, I extracted the folder
xf86-input-wacom-0.22.1 using the archive manager. I then opened a
terminal in that folder and ran the command

sudo ./configure

The output from ./configure ended with a list of several unsatisfied
dependencies. Using the synaptic package manager I installed each one.
Some of the packages required installing some other packages. I also ran

sudo ./configure

after installing the packages, which led to a couple more dependencies
which needed to beinstalled. After a few iterations

sudo ./configure

ran without any errors. I than ran

sudo make
I
followed by

sudo make install

I'm not sure you need to run the last two commands with sudo, but it
didn't hurt.

Richard

Nigel Brownjohn (h-ubuntu-d) wrote :

Richard,

Could you please let us know what other wacom packages and version you have installed (dpkg -l | grep wacom) other than the xf86 you built of course.

Also could you confirm whether there is any reference to Wacom in you xorg.conf, whether you installed 50-wacom.conf into /etc/X11/xorg.conf.d and whether you have anything in /etc/udev/rules.d related to Wacom.

I've tried just about every combination of the default installed Wacom packages and the Sourceforge project, and whatever I do - I do not have use of the left and right buttons on the mouse - so am looking for more clues.

BTW: was this an upgrade install, or fresh install.

Thanks for any input - getting really frustrated with this one.

rquint (richard-quint) wrote :

On 10/29/2013 05:56 AM, Nigel Brownjohn wrote:
> Richard,
>
> Could you please let us know what other wacom packages and version you
> have installed (dpkg -l | grep wacom) other than the xf86 you built of
> course.
>
> Also could you confirm whether there is any reference to Wacom in you
> xorg.conf, whether you installed 50-wacom.conf into /etc/X11/xorg.conf.d
> and whether you have anything in /etc/udev/rules.d related to Wacom.
>
> I've tried just about every combination of the default installed Wacom
> packages and the Sourceforge project, and whatever I do - I do not have
> use of the left and right buttons on the mouse - so am looking for more
> clues.
>
> BTW: was this an upgrade install, or fresh install.
>
> Thanks for any input - getting really frustrated with this one.
>
Ok, I started by upgrading a 13.04 install (which was the result of a
series of upgrades 12.04->12.10->13.04) with all available updates to 13.10.

The results of sudo dpkg -l | grep wacom are

ii libwacom-common 0.7-1ubuntu2 all Wacom model
feature query library (common files)
ii libwacom2:amd64 0.7-1ubuntu2 amd64 Wacom
model feature query library
ii xserver-xorg-input-wacom 1:0.20.0-0ubuntu1 amd64 X.Org X
server -- Wacom input driver

I do not have an /etc/X11/xorg.conf file (haven't needed one for several
years) nor an /etc/X11/xorg.conf.d folder.

The only files in /etc/udev/rules.d are

10-vboxdrv.rules
70-persistent-cd.rules
70-persistent-net.rules
80-canon-mfp.rules

I'm using an Intuos2 tablet (model XD-0405-U) and mouse. Just in case
there is some strange interaction with the video, I've got a nVidia
GeForce GT-630 graphics card with the proprietary nVidia-319 driver.

It's a bit of a mystery to me too. Good luck sorting your installation out.

Richard

Nigel Brownjohn (h-ubuntu-d) wrote :

Richard, thanks. Well all details match, and no dice for me. Could you possibly also let me know what modinfo has to say about wacom (exclude any alias lines, just the useful details would be really helpful).

On 10/29/2013 10:31 AM, Nigel Brownjohn wrote:
> Richard, thanks. Well all details match, and no dice for me. Could you
> possibly also let me know what modinfo has to say about wacom (exclude
> any alias lines, just the useful details would be really helpful).
>
Hope this helps

filename:
/lib/modules/3.11.0-13-generic/kernel/drivers/input/tablet/wacom.ko
license: GPL
description: USB Wacom tablet driver
author: Vojtech Pavlik <email address hidden>
license: GPL
description: USB Wacom tablet driver
author: Vojtech Pavlik <email address hidden>
srcversion: 5C01A6C0E626FCD7CC72DFB

...

depends:
intree: Y
vermagic: 3.11.0-13-generic SMP mod_unload modversions

Nigel Brownjohn (h-ubuntu-d) wrote :

Noticed you are using Saucy-proposed (or have updated the kernel to 3.11.0-13-generic) ... but still not working for me.
Last two question I hope. Just to confirm - your left/right mouse buttons ARE working, right ? Just checking :)
What do you get from: xsetwacom --list devices ?
Does it list MOUSE ? Or just Stylus, Eraser and Cursor ?
At this point I am ready to give up - but thanks for your patience assistance with info ...

On 10/29/2013 10:37 PM, Nigel Brownjohn wrote:

Noticed you are using Saucy-proposed (or have updated the kernel to 3.11.0-13-generic) ... but still not working for me.
Last two question I hope. Just to confirm - your left/right mouse buttons ARE working, right ? Just checking
What do you get from: xsetwacom --list devices ?
Does it list MOUSE ? Or just Stylus, Eraser and Cursor ?
At this point I am ready to give up - but thanks for your patience assistance with info ...

I understand your frustration and am glad to help if I can. Here's the output from xsetwacom

rquint@Maria-Agnesi:~$ xsetwacom --list devices
Wacom Intuos2 4x5 stylus id: 8 type: STYLUS
Wacom Intuos2 4x5 eraser id: 11 type: ERASER
Wacom Intuos2 4x5 cursor id: 12 type: CURSOR

Nigel Brownjohn (h-ubuntu-d) wrote :

Richard, many thanks for your assistance. I gave up for now. Everything appears to be the same, but clearly is not - as I am still without mouse 1 and 2. Can see that the events are being received on the device, but from there - I see nothing (xev does not receive anything). So, I believe this is in the kernel driver, and am not sure why I am seeing this, and not you.

Too much time spent on this - hopefully an update solves it. For now it is tablet, plus mouse - irritating but not infuriating.

Sebastian (mahone) wrote :

After logging out and clicking in the Panel of the Display Manager (that works with the Wacom Mouse), i logged me in again and the mouse keep on working. strange.

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