update-manager crashed with DBusException in call_blocking()

[GuyR]

Binary package hint: update-manager

Karmic Koala Alpha6

ProblemType: Crash
Architecture: i386
Date: Tue Sep 22 18:48:49 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/update-manager
InterpreterPath: /usr/bin/python2.6
Package: update-manager 1:0.125.2
PackageArchitecture: all
ProcCmdline: /usr/bin/python2.6 /usr/bin/update-manager
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-10.34-generic
PythonArgs: ['/usr/bin/update-manager']
SourcePackage: update-manager
Title: update-manager crashed with DBusException in call_blocking()
Uname: Linux 2.6.31-10-generic i686
UserGroups: adm admin audio cdrom dialout dip floppy fuse lp lpadmin mythtv plugdev root video

[Michael Vogt (mvo)]

Thanks for your bugreport.

What happens if you run:
$ sudo aptd --debug

[GuyR (guy-rouger)]

~$ sudo aptd --debug
[sudo] password for xxx:
Traceback (most recent call last):
  File "/usr/sbin/aptd", line 25, in <module>
    import aptdaemon.core
  File "/usr/lib/python2.6/dist-packages/aptdaemon/core.py", line 91, in <module>
    facility=logging.handlers.SysLogHandler.LOG_DAEMON)
  File "/usr/lib/python2.6/logging/handlers.py", line 710, in __init__
    self._connect_unixsocket(address)
  File "/usr/lib/python2.6/logging/handlers.py", line 725, in _connect_unixsocket
    self.socket.connect(address)
  File "<string>", line 1, in connect
socket.error: [Errno 2] No such file or directory

[Kalin Arsov (kalin-arsov)]

I got the same error in the update manager while entering the password (to be more exact while hitting the backspace button to correct my input). The "password window" then disappeared but the "Update Manager" window is still opened and disabled!

For me the output of the requested command is different (immediately after the crash only the lines before "Checking for inactivity" where printed):

$ sudo aptd --debug
19:17:03 AptDaemon [INFO]: Initializing daemon
19:17:03 AptDaemon [DEBUG]: Setting up worker thread
19:17:03 AptDaemon [DEBUG]: Daemon was initialized
19:17:03 AptDaemon [DEBUG]: Using inactivity check
19:17:03 AptDaemon [DEBUG]: Waiting for calls
19:18:04 AptDaemon [DEBUG]: Checking for inactivity
19:19:04 AptDaemon [DEBUG]: Checking for inactivity
19:20:04 AptDaemon [DEBUG]: Checking for inactivity
19:21:04 AptDaemon [DEBUG]: Checking for inactivity
19:22:04 AptDaemon [DEBUG]: Checking for inactivity
19:22:04 AptDaemon [INFO]: Quiting due to inactivity
19:22:04 AptDaemon [INFO]: Shutdown was requested
19:22:04 AptDaemon [DEBUG]: Quitting main loop...
19:22:04 AptDaemon [DEBUG]: Exit

[AnthonyC (capone)]

Traceback (most recent call last):
  File "/usr/sbin/aptd", line 25, in <module>
    import aptdaemon.core
  File "/usr/lib/python2.6/dist-packages/aptdaemon/core.py", line 91, in <module>
    facility=logging.handlers.SysLogHandler.LOG_DAEMON)
  File "/usr/lib/python2.6/logging/handlers.py", line 710, in __init__
    self._connect_unixsocket(address)
  File "/usr/lib/python2.6/logging/handlers.py", line 725, in _connect_unixsocket
    self.socket.connect(address)
  File "<string>", line 1, in connect
socket.error: [Errno 2] No such file or directory

[Juan Tyson (juant)]

This is part of BUG# 437031

[AnthonyC (capone)]

Output while running
aptdeamon version: 0.10+bzr240-0ubuntu1
update-manager: 1:0.125.4

Traceback (most recent call last):
  File "/usr/sbin/aptd", line 25, in <module>
    import aptdaemon.core
  File "/usr/lib/python2.6/dist-packages/aptdaemon/core.py", line 91, in <module>
    facility=logging.handlers.SysLogHandler.LOG_DAEMON)
  File "/usr/lib/python2.6/logging/handlers.py", line 710, in __init__
    self._connect_unixsocket(address)
  File "/usr/lib/python2.6/logging/handlers.py", line 725, in _connect_unixsocket
    self.socket.connect(address)
  File "<string>", line 1, in connect
socket.error: [Errno 2] No such file or directory

[GuyR (guy-rouger)]

Linux 2.6.31-11- Generic
Gnome 2.28.0
update-manager 1:0.125.4

Traceback (most recent call last):
  File "/usr/sbin/aptd", line 25, in <module>
    import aptdaemon.core
  File "/usr/lib/python2.6/dist-packages/aptdaemon/core.py", line 91, in <module>
    facility=logging.handlers.SysLogHandler.LOG_DAEMON)
  File "/usr/lib/python2.6/logging/handlers.py", line 710, in __init__
    self._connect_unixsocket(address)
  File "/usr/lib/python2.6/logging/handlers.py", line 725, in _connect_unixsocket
    self.socket.connect(address)
  File "<string>", line 1, in connect
socket.error: [Errno 2] No such file or directory

[Sancho (sancho-sancho)]

This is very annoying defect - it disables the automatic updates for me, I had to perform the update manualy using terminal and apt-get.

[bernddude (bernddude)]

for me the problem has a temp work around when using sudo apt-get update & sudo apt-get dist-upgrade
(well i guess by now most everybody found this ?)

thx b:)

[Michael Vogt (mvo)]

Thanks, this looks like a dup of #428843 - could you please check if you have rsyslog (and ubuntu-minimal) installed?

[DougEdey (doug-edey)]

I can confirm that I have rsyslog and ubuntu-minimal installed, this was running on UNR.

[Brian J. Murrell (brian-interlinx)]

On Fri, 2009-10-02 at 08:04 +0000, Michael Vogt wrote:
> Thanks, this looks like a dup of #428843 - could you please check if you
> have rsyslog (and ubuntu-minimal) installed?

Yes, I have both of those installed.

b.

[Sebastian Heinlein (glatzor)]

Does the rsyslog also run? Run in a terminal: "ps ax | grep rsyslog" or use the system monitor in System -> Administration

[Brian J. Murrell (brian-interlinx)]

On Fri, 2009-10-02 at 18:18 +0000, Sebastian Heinlein wrote:
> Does the rsyslog also run?

Most certainly:

$ ps -ef | grep rsyslog
syslog 1390 1 0 Sep30 ? 00:00:01 rsyslogd -c4
root 1391 1 0 Sep30 ? 00:00:00 dd if=/proc/kmsg of=/var/run/rsyslog/kmsg

[Sebastian Heinlein (glatzor)]

Brian: Can you reproduce the error? What did you before the error? A system upgrade? Installing software?

[Brian J. Murrell (brian-interlinx)]

On Sat, 2009-10-03 at 08:21 +0000, Sebastian Heinlein wrote:
> Brian: Can you reproduce the error?

Not on demand, no.

> What did you before the error?

There have been so many errors lately, I can't really remember.

> A
> system upgrade? Installing software?

Oh, well, I was just trying to update my Karmic installation with the
previous day's updates.

[terry_gardener (terry-gardener)]

i use to get this message when using update-manager but when i installed rsyslog and ubuntu-minimal it seems to have solved it atleast for me.

[Giuliani Vincenzo (giuliani-vincenzo-tiscali)]

I manually started update manager; it asked me my password and nothing appened; downloading windows don't appears, only a small window saying something like "waiting others applications" (in Italian), details being grayed; when I attempt to hit "close" btn the app crashed; downloading continued even with this crash, and successfully completed and upgraded; I asked for restart; I answered "not now"; after a while updfate manager appaired again, with an erro messaga saying "process died".

[Christian Rudh (crudh)]

I get the same behaviour as in #20.

The update manager lists all updates and when I click "Install" I get a window that only says "Wating for other tasks". But the update is done in the background.

Both windows stays open forever, and when I try to close the main window (no close button on the "Wating..." window) I get a crash similar to this bug report. But the windows stay open and if I try to close them again I get the same crash, over and over again.

rsyslog and ubuntu-minimal is installed. rsyslog is running.

[Christian Rudh (crudh)]

After the last few days of updates this does not occur for me any longer, everything works fine.

[Scott Kitterman (kitterman)]

See Bug #428843 for details (this is way easier than making 6 bugs not a dupe of this bug and then duping all 7 to 428843).