update-manager stops working when installing python components using invalid versions

[GRUGEL]

Installing syncthing-gtk in Lunar for example is enough to make aptd error out and break update-manager

  File "/usr/lib/python3/dist-packages/pkg_resources/_vendor/packaging/version.py", line 266, in __init__
    raise InvalidVersion(f"Invalid version: '{version}'")
pkg_resources.extern.packaging.version.InvalidVersion: Invalid version: 'v0.9.4.4-ds-git20221205-12a9702d29ab'

While we should fix syncthing-gtk, the bug shows that other packages also have the issue, including upstream/third party ones. Ideally aptdaemon should be able to keep working or at least surface the problem to the user in a way they can understand

----------------------------------------

Expected behavior: Display a list of updates.
What happens: Dialog box says "You stopped the check for updates".
Expected behavior: When I choose "Check again" then displays a list of updates.
What happens: Displays "You stopped the check for updates".

apt-get update/upgrade works. But software-updater has same behavior after I run it.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Aptdaemon:

Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-count' b'67'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1679093993'
InstallationDate: Installed on 2023-02-27 (18 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
Package: update-manager 1:22.04.10
PackageArchitecture: all
ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
Tags: wayland-session jammy
Uname: Linux 5.19.0-35-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

[Erich Eickmeyer (eeickmeyer)]

I have seen this behavior on Lunar, but just to be sure, please run 'apport-collect 2012110'.

[GRUGEL (grugel)]

apport information

[GRUGEL (grugel)]

apport information

[GRUGEL (grugel)]

apport information

[GRUGEL (grugel)]

apport information

[GRUGEL (grugel)]

apport information

[GRUGEL (grugel)]

apport information

[GRUGEL (grugel)]

I ran 'apport-collect 2012110'.

[Erich Eickmeyer (eeickmeyer)]

Thanks!

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mordi (mrdc76)]

I experience this bug on Lunar.

[Ben Baker (benbaker76)]

@mrdc76 I also experience this in Lunar. This is the output I get when running `update-manager` from Terminal:
```
$ update-manager
WARNING:root:failed to process /proc/version_signature.
WARNING:root:Failed to parse kernel: 6.3.0-acso
WARNING:root:unable to determine enough kernel information to check livepatch support
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 483, in _inline_callbacks
    result = gen.throw(excep)
             ^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 152, in update
    trans = yield self.client.update_cache(defer=True)
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
```

[omid.1985 (omid-1985)]

Hello,

I'm having the same issue.

After the upgrade from Ubuntu 22.10 to Ubuntu 23.04, the update-manager package is broken and will not perform any update.

Symptoms:
- launch update-manager 23.04.2
- screen freezes for a few seconds
- note that the UI shows "You stopped the check for updates"
- note that app has returned:

"Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 483, in _inline_callbacks
    result = gen.throw(excep)
             ^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 152, in update
    trans = yield self.client.update_cache(defer=True)
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying"

Steps taken:
- Reinstalled update-related packages with:
"sudo apt reinstall apt apt-utils aptdaemon aptdaemon-data update-manager update-manager-core dbus"

- Reinstalled every single installed package again with this script:"
\#\!/bin/bash
for pkg in `dpkg --get-selections | awk '{print $1}' | egrep -v '(dpkg|apt|mysql|mythtv)'` ; do apt-get -y --allow-change-held-packages install --reinstall $pkg ; done

I am still having the same issue.

[Samuel Zimmerman (5j9843fk34)]

This bug has been plaguing since I installed 23.04 when it first came out. The Ubuntu Software store app also doesn't work. I'm thinking it's because of this same bug. I can launch the Software app but clicking on a specific app, searching for something, getting the list of installed apps, and checking for updates, are all broken.

[Ben Baker (benbaker76)]

So I managed to fix this issue on my system.

First I ran `sudo aptd -r` which output a bunch of errors but at the end it had:

...
pkg_resources.extern.packaging.version.InvalidVersion: Invalid version: '0.25.0-ca5fd8ee'
(package: bcc)

So this pointed at the issue being caused by the bcc package. So I did a quick search.

$ find /usr/lib/python3/dist-packages -iname bcc-*
/usr/lib/python3/dist-packages/bcc-0.26.0_99726b9e.egg-info
/usr/lib/python3/dist-packages/bcc-0.26.0.egg-info
/usr/lib/python3/dist-packages/bcc-0.25.0_ca5fd8ee.egg-info
/usr/lib/python3/dist-packages/bcc-128_NOTFOUND_ca5fd8ee.egg-info

Then I just deleted them.

$ sudo rm -R /usr/lib/python3/dist-packages/bcc-0.26.0_99726b9e.egg-info
$ sudo rm -R /usr/lib/python3/dist-packages/bcc-0.26.0.egg-info
$ sudo rm -R /usr/lib/python3/dist-packages/bcc-0.25.0_ca5fd8ee.egg-info
$ sudo rm -R /usr/lib/python3/dist-packages/bcc-128_NOTFOUND_ca5fd8ee.egg-info

Now I can run `update-manager` without any issue. I did then compile and install the latest version of bcc and it still runs fine.

Hopefully this will help point others in the right direction.

[omid.1985 (omid-1985)]

Thanks @benbaker76,
For me the error was:
pkg_resources.extern.packaging.version.InvalidVersion: Invalid version: 'v0.9.4.4-ds-git20221205-12a9702d29ab'
(package: syncthing-gtk)\

"sudo apt purge syncthing-gtk" fixed the issue.

[Samuel Zimmerman (5j9843fk34)]

syncthin-gtk was the issue for me too. My Ubuntu Software store program still doesn't work but I guess that's a different issue. Thanks @benbaker76

[Brad Tomlinson (tommodev)]

Adding to the list above: had same blocker on starting `update-manager` as #14, worked through the following sequence

Test update manager:

❯ update-manager
    Gtk.main()
  File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in main
    with register_sigint_fallback(Gtk.main_quit):
  File "/usr/lib/python3.11/contextlib.py", line 144, in __exit__
    next(self.gen)
  File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in register_sigint_fallback
    signal.default_int_handler(signal.SIGINT, None)
KeyboardInterrupt

Execute aptd -r, exited with note on package: shredder

❯ sudo aptd -r
10:19:41 AptDaemon [INFO]: Initializing daemon
/usr/lib/python3/dist-packages/aptdaemon/worker/pkworker.py:35: PyGIWarning: PackageKitGlib
...
pkg_resources.extern.packaging.version.InvalidVersion: Invalid version: '2.9.0.Odd.Olm'
(package: Shredder)

apt search on shredder pointed to rmlint

❯ apt search shredder
Sorting... Done
Full Text Search... Done
rmlint-gui/lunar,now 2.9.0-2.3 all [installed,automatic]
  GTK+ frontend to rmlint

Purge rmlint:

❯ sudo apt purge rmlint
Reading package lists... Done
Building dependency tree... Done
...

Software updater executed OK after these steps.

---

Quick comparison between syncthing-gtk and rmlint-gui turns up 2 common deps if this helps:

- gir1.2-rsvg-2.0
- python3-gi-cairo

Additionally, "shredder" was an earlier product name for `rmlint-gui`, https://rmlint.readthedocs.io/en/latest/gui.html

[Norman Rieß (weuxel)]

Same issue, but i´d rather not purge syncthing-gtk.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[herrsaalfeld (herrsaalfeld)]

I agree that

sudo apt purge syncthing-gtk

is not a solution, but this bug fixed itself with the less brutal and consequence free:

sudo apt remove syncthink-gtk
sudo apt install syncthink-gtk

Now, both syncthing-gtk and software-updater work. Weird!

[Norman Rieß (weuxel)]

Nope, tried that, issue persists.

[Norman Rieß (weuxel)]

Fixed for me in Mantic.

[Asif Rahaman (asifr)]

****************************Easy fix *********************************************

Hey there so it happened for me.

Use the following two line step.

$ find /usr/lib/python3/dist-packages -iname bcc-*

Whatever are the list of files you get just delete them

For example

$ sudo rm -R sudo rm -R /usr/lib/python3/dist-packages/bcc-0.29.1.egg-info