Ubuntu 18.04 Desktop reports error on startup

Bug #1827354 reported by David White on 2019-05-02

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8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
aptdaemon (Ubuntu)
Low
Unassigned

Bug Description

david@david-OptiPlex-9010:~$ sudo lsb_release -rd
Description: Ubuntu 18.04.2 LTS

david@david-OptiPlex-9010:~$ sudo apt-cache policy pulseaudio
pulseaudio:
  Installed: 1:11.1-1ubuntu7.2
  Candidate: 1:11.1-1ubuntu7.2
  Version table:
 *** 1:11.1-1ubuntu7.2 500
        500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:11.1-1ubuntu7 500
        500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

Error Log:
[pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

david@david-OptiPlex-9010:~$ pulseaudio --version
pulseaudio 11.1

david@david-OptiPlex-9010:~$ pulseaudio --dump-conf
### Read from configuration file: /etc/pulse/daemon.conf ###
daemonize = no
fail = yes
high-priority = yes
nice-level = -11
realtime-scheduling = yes
realtime-priority = 5
allow-module-loading = yes
allow-exit = yes
use-pid-file = yes
system-instance = no
local-server-type = user
cpu-limit = no
enable-shm = yes
flat-volumes = no
lock-memory = no
exit-idle-time = 20
scache-idle-time = 20
dl-search-path = /usr/lib/pulse-11.1/modules
default-script-file = /etc/pulse/default.pa
load-default-script-file = yes
log-target =
log-level = notice
resample-method = auto
avoid-resampling = yes
enable-remixing = yes
remixing-use-all-sink-channels = yes
enable-lfe-remixing = no
lfe-crossover-freq = 0
default-sample-format = s16le
default-sample-rate = 44100
alternate-sample-rate = 48000
default-sample-channels = 2
default-channel-map = front-left,front-right
default-fragments = 4
default-fragment-size-msec = 25
enable-deferred-volume = yes
deferred-volume-safety-margin-usec = 1
deferred-volume-extra-delay-usec = 0
shm-size-bytes = 0
log-meta = no
log-time = no
log-backtrace = 0
rlimit-fsize = -1
rlimit-data = -1
rlimit-stack = -1
rlimit-core = -1
rlimit-rss = -1
rlimit-as = -1
rlimit-nproc = -1
rlimit-nofile = 256
rlimit-memlock = -1
rlimit-locks = -1
rlimit-sigpending = -1
rlimit-msgqueue = -1
rlimit-nice = 31
rlimit-rtprio = 9
rlimit-rttime = 200000

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.2
ProcVersionSignature: Ubuntu 4.18.0-18.19~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-18-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: david 2194 F.... pulseaudio
 /dev/snd/controlC0: david 2194 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu May 2 20:08:51 2019
InstallationDate: Installed on 2019-04-28 (4 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/28/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A30
dmi.board.name: 0KV62T
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA30:bd06/28/2018:svnDellInc.:pnOptiPlex9010:pvr01:rvnDellInc.:rn0KV62T:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 9010
dmi.product.sku: OptiPlex 9010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

David White (dju-white) wrote :
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Where is that error reported. Could you take a screenshot showing the issue?

Changed in pulseaudio (Ubuntu):
importance: Undecided → Low
Daniel van Vugt (vanvugt) wrote :

When you get the "error" dialog that means something crashed, so...

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Download full text (5.4 KiB)

Hi Daniel
I can look tonight.
David

David White

________________________________
From: <email address hidden> <email address hidden> on behalf of Daniel van Vugt <email address hidden>
Sent: Friday, May 3, 2019 11:53:54 AM
To: <email address hidden>
Subject: [Bug 1827354] Re: Ubuntu 18.04 Desktop reports error on startup

When you get the "error" dialog that means something crashed, so...

Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Changed in: pulseaudio (Ubuntu)
       Status: New => Incomplete

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report.
https://bugs.launchpad.net/bugs/1827354

Title:
  Ubuntu 18.04 Desktop reports error on startup

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  david@david-OptiPlex-9010:~$ sudo lsb_release -rd
  Description: Ubuntu 18.04.2 LTS

  david@david-OptiPlex-9010:~$ sudo apt-cache policy pulseaudio
  pulseaudio:
    Installed: 1:11.1-1ubuntu7.2
    Candidate: 1:11.1-1ubuntu7.2
    Version table:
   *** 1:11.1-1ubuntu7.2 500
          500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       1:11.1-1ubuntu7 500
          500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

  Error Log:
  [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

  david@david-OptiPlex-9010:~$ pulseaudio --version
  pulseaudio 11.1

  david@david-OptiPlex-9010:~$ pulseaudio --dump-conf
  ### Read from configuration file: /etc/pulse/daemon.conf ###
  daemonize = no
  fail = yes
  high-priority = yes
  nice-level = -11
  realtime-scheduling = yes
  realtime-priority = 5
  allow-module-loading = yes
  allow-exit = yes
  use-pid-file = yes
  system-instance = no
  local-server-type = user
  cpu-limit = no
  enable-shm = yes
  flat-volumes = no
  lock-memory = no
  exit-idle-time = 20
  scache-idle-time = 20
  dl-search-path = /usr/lib/pulse-11.1/modules
  default-script-file = /etc/pulse/default.pa
  load-default-script-file = yes
  log-target =
  log-level = notice
  resample-method = auto
  avoid-resampling = yes
  enable-remixing = yes
  remixing-use...

Read more...

David White (dju-white) wrote :

Step 2 provided the following report:

2019-04-28 20:04 2019-05-05 02:05 UTC Crash aptdaemon

Error link: https://errors.ubuntu.com/oops/44e474d4-6ede-11e9-9306-fa163e6cac46

The attachment is a copy (image) of the window that opens after login to the Ubuntu 18.04 desktop.

Daniel van Vugt (vanvugt) wrote :

Thanks.

Assuming this is the only crash:

https://errors.ubuntu.com/oops/44e474d4-6ede-11e9-9306-fa163e6cac46

then this is a bug in aptd.

Daniel van Vugt (vanvugt) wrote :

Unfortunately we are unable to debug it for some reason. So this bug report remains incomplete until/unless another such crash report comes in and we can debug that.

affects: pulseaudio (Ubuntu) → aptdaemon (Ubuntu)
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