Activity log for bug #1675633

Date Who What changed Old value New value Message
2017-03-24 05:30:11 C Schilder bug added bug
2017-03-24 05:42:59 Apport retracing service bug added subscriber Crash bug triagers for Ubuntu packages
2017-03-24 05:43:02 Apport retracing service attachment added Stacktrace.txt https://bugs.launchpad.net/bugs/1675633/+attachment/4843931/+files/Stacktrace.txt
2017-03-24 05:43:03 Apport retracing service attachment added StacktraceSource.txt https://bugs.launchpad.net/bugs/1675633/+attachment/4843932/+files/StacktraceSource.txt
2017-03-24 05:43:04 Apport retracing service attachment added ThreadStacktrace.txt https://bugs.launchpad.net/bugs/1675633/+attachment/4843933/+files/ThreadStacktrace.txt
2017-03-24 05:43:06 Apport retracing service attachment removed CoreDump.gz https://bugs.launchpad.net/bugs/1675633/+attachment/4843919/+files/CoreDump.gz
2017-03-24 05:43:06 Apport retracing service gnome-software (Ubuntu): importance Undecided Medium
2017-03-24 05:43:09 Apport retracing service tags amd64 apport-crash gnome3-ppa need-amd64-retrace third-party-packages zesty amd64 apport-crash gnome3-ppa third-party-packages zesty
2017-07-11 23:41:40 Robert Ancell information type Private Public
2017-07-12 00:16:31 Launchpad Janitor gnome-software (Ubuntu): status New Confirmed
2017-07-12 00:16:36 Robert Ancell gnome-software (Ubuntu): importance Medium High
2017-07-12 00:16:39 Robert Ancell gnome-software (Ubuntu): status Confirmed Triaged
2017-07-12 00:18:16 Robert Ancell affects gnome-software (Ubuntu) appstream-glib (Ubuntu)
2017-07-12 00:23:21 Robert Ancell appstream-glib (Ubuntu): assignee Robert Ancell (robert-ancell)
2017-07-12 00:26:31 Robert Ancell description I used the software & updates tool to select the fastest server for me to download from, opened Gnoem Terminal, started Aptitude with -uvV and on the background while updating I got the gnome-software crashed error. ProblemType: Crash DistroRelease: Ubuntu 17.04 Package: gnome-software 3.22.7-0ubuntu1 ProcVersionSignature: Ubuntu 4.10.0-14.16-generic 4.10.3 Uname: Linux 4.10.0-14-generic x86_64 ApportVersion: 2.20.4-0ubuntu2 Architecture: amd64 CurrentDesktop: GNOME Date: Fri Mar 24 06:23:58 2017 ExecutablePath: /usr/bin/gnome-software InstallationDate: Installed on 2016-04-28 (329 days ago) InstallationMedia: Ubuntu-GNOME 16.10 "Yakkety Yak" - Alpha amd64 (20160427) ProcCmdline: /usr/bin/gnome-software --gapplication-service SegvAnalysis: Segfault happened at: 0x7fd5ff49d327 <as_format_get_kind+7>: mov (%rdi,%rax,1),%eax PC (0x7fd5ff49d327) ok source "(%rdi,%rax,1)" (0xfffffffffffffff0) not located in a known VMA region (needed readable region)! destination "%eax" ok SegvReason: reading unknown VMA Signal: 11 SourcePackage: gnome-software StacktraceTop: as_format_get_kind () at /usr/lib/x86_64-linux-gnu/libappstream-glib.so.8 as_store_add_app () at /usr/lib/x86_64-linux-gnu/libappstream-glib.so.8 () at /usr/lib/x86_64-linux-gnu/libappstream-glib.so.8 () at /usr/lib/x86_64-linux-gnu/libappstream-glib.so.8 () at /usr/lib/x86_64-linux-gnu/libappstream-glib.so.8 Title: gnome-software crashed with SIGSEGV in as_format_get_kind() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio boinc cdrom dip kvm libvirt libvirt-qemu libvirtd lpadmin lxd plugdev sambashare sudo vboxusers [Impact] errors.ubuntu.com [1] is showing a high crash rate in GNOME Software. This appears to be due to apt updates occuring outside of GNOME Software and triggering access of a NULL pointer inside appstream-glib. Upstream fixed this crash by correctly handling the NULL pointer in appstream-glib 0.7.0. I have not been able to locally reproduce the issue. [Test Case] 1. Run GNOME Software Expected result: This crash doesn't show in errors.ubuntu.com. Observed result: This crash shows in errors.ubuntu.com. [Regression Potential] Low, the fix is a simple check for a NULL value. It is already running this way in 17.10 (no significant errors showing there). [1] https://errors.ubuntu.com/problem/dd8fcedf828660b976a106b7c2142ba50ab85fd1
2017-07-12 00:26:40 Robert Ancell nominated for series Ubuntu Zesty
2017-07-12 00:26:40 Robert Ancell bug task added appstream-glib (Ubuntu Zesty)
2017-07-12 00:26:40 Robert Ancell nominated for series Ubuntu Artful
2017-07-12 00:26:40 Robert Ancell bug task added appstream-glib (Ubuntu Artful)
2017-07-12 00:26:47 Robert Ancell appstream-glib (Ubuntu Zesty): assignee Robert Ancell (robert-ancell)
2017-07-12 00:26:49 Robert Ancell appstream-glib (Ubuntu Artful): assignee Robert Ancell (robert-ancell)
2017-07-12 00:26:52 Robert Ancell appstream-glib (Ubuntu Artful): status Triaged Fix Released
2017-07-12 00:26:53 Robert Ancell appstream-glib (Ubuntu Zesty): importance Undecided High
2017-07-12 00:36:33 Robert Ancell appstream-glib (Ubuntu Zesty): status New Fix Committed
2017-07-13 18:52:59 Brian Murray bug added subscriber Ubuntu Stable Release Updates Team
2017-07-13 18:53:00 Brian Murray bug added subscriber SRU Verification
2017-07-13 18:53:05 Brian Murray tags amd64 apport-crash gnome3-ppa third-party-packages zesty amd64 apport-crash gnome3-ppa third-party-packages verification-needed verification-needed-zesty zesty
2017-07-16 02:09:44 paz bug added subscriber paz
2018-03-06 09:03:31 Robert Ancell appstream-glib (Ubuntu Zesty): assignee Robert Ancell (robert-ancell)
2018-07-01 00:01:12 Mathew Hodson appstream-glib (Ubuntu Zesty): status Fix Committed Won't Fix
2018-07-01 00:01:50 Mathew Hodson tags amd64 apport-crash gnome3-ppa third-party-packages verification-needed verification-needed-zesty zesty amd64 apport-crash gnome3-ppa third-party-packages zesty
2018-07-01 08:46:48 paz removed subscriber paz
2018-07-06 16:03:17 C Schilder removed subscriber C Schilder