apport detects problem, but fails due to damaged problem report

Bug #999264 reported by Frank Bicknell
26
This bug affects 6 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After a unity greeter crash of some sort, apport attempted to collect data on the problem, ultimately resulting in this message:

This problem report is damaged and cannot be processed.

IOError(13, 'Permission denied')
---
ApportLog:

ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
NonfreeKernelModules: nvidia
Package: apport 2.0.1-0ubuntu7
PackageArchitecture: all
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Tags: precise
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo vboxusers

See also bug 1012358, the same symptom with "TypeError(Error('incorrect padding',),)".

Revision history for this message
Frank Bicknell (fbicknel) wrote :
Revision history for this message
Bob Bib (bobbib) wrote :

Your report is incomplete.
Please execute the following command from the terminal of the affected system:
apport-collect 999264

Changed in apport (Ubuntu):
status: New → Incomplete
Revision history for this message
Frank Bicknell (fbicknel) wrote : CrashReports.txt

apport information

tags: added: apport-collected precise
description: updated
Revision history for this message
Frank Bicknell (fbicknel) wrote : Dependencies.txt

apport information

Revision history for this message
Frank Bicknell (fbicknel) wrote : ProcEnviron.txt

apport information

Bob Bib (bobbib)
Changed in apport (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
description: updated
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.