apport fails to determine a package name (cups)

Bug #997043 reported by Aurimas Fišeras
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Apport fails to determine the package name from a CUPS' usb back-end crash report.

sudo LANGUAGE=en_US.UTF-8 apport-cli _usr_lib_cups_backend_usb.0.crash

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Could not determine the package or source package name.

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ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: apport 2.0.1-0ubuntu7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic i686
ApportLog:
 ERROR: apport (pid 2365) Wed May 9 13:13:24 2012: called for pid 2240, signal 11
 ERROR: apport (pid 2365) Wed May 9 13:13:24 2012: executable: /usr/lib/cups/backend/usb (command line "usb://Samsung/SCX-4200%20Series?serial=8T66BADQ207127T.&interface=1 32864 it Test\ Page 1 job-uuid=urn:uuid:cc0119c6-afe5-33cc-6099-aa0d6acc8250\ job-originating-host-name=localhost\ time-at-creation=1336558189\ time-at-processing=1336558189\ AP_D_InputSlot=")
 ERROR: apport (pid 2365) Wed May 9 13:13:25 2012: is_closing_session(): no DBUS_SESSION_BUS_ADDRESS in environment
 ERROR: apport (pid 2365) Wed May 9 13:13:28 2012: wrote report /var/crash/_usr_lib_cups_backend_usb.0.crash
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
CrashReports: 640:0:7:129523:2012-05-09 13:17:53.191874000 +0300:2012-05-09 13:17:54.191874000 +0300:/var/crash/_usr_lib_cups_backend_usb.0.crash
Date: Wed May 9 13:34:25 2012
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to precise on 2012-05-09 (0 days ago)

Revision history for this message
Aurimas Fišeras (aurimas-gmail) wrote :
Revision history for this message
jtarin (jtarin) wrote :

I have the same printer, same Ubuntu version.......same.same

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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