Comment 40 for bug 994921

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Daniel van Vugt (vanvugt) wrote :

I think we need to revisit this bug.

Every day I am telling users "Please start by applying the workaround for bug 994921". Without that, we have bug reports describing crashes but no stack traces. So bugs would stay open indefinitely.

By telling users to apply the workaround from bug 994921, I am quickly able to get a stack trace from them, deduplicate their original bug reports and _close_ the bug as a duplicate. It would be a faster and safer process if I didn't have to keep telling (often inexperienced) users to "apply the workaround from bug 994921".