Apport doesn't let me report a bug *and* doesn't tell me an alternative

Bug #907542 reported by Lars Volker on 2011-12-21
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)

Bug Description

I tried to report a bug against synergy, which has been installed from universe. Apport-bug complained, that the problem could not be reported because synergy was not a genuine Ubuntu package. Aptitude info shows, that synergy seems to be built by the getdeb project, but apt-cache policy also shows, that it is installed. However - and this is where I believe the situation should be improved - apport-bug did not tell my a reason for the failure nor did it provide any help as what to do next. It should at least say "Look at the page URL for more information on the package" or "send an email to the following address to report an error". Anything like that would improve on the situation.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: apport 1.23-0ubuntu4
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
Uname: Linux 3.0.0-13-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Wed Dec 21 23:08:18 2011
InstallationMedia: Xubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
PackageArchitecture: all
 PATH=(custom, no user)
SourcePackage: apport
UpgradeStatus: Upgraded to oneiric on 2011-10-17 (65 days ago)

Lars Volker (lv) wrote :
Micah Gersten (micahg) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 559345, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

By the way, this should be fixed in precise per bug 559345.

Changed in apport (Ubuntu):
status: New → Confirmed
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