The request belong to a package that is not installed

Bug #903985 reported by Aurélien RIVIERE on 2011-12-13
50
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Apport
Medium
Unassigned
apport (Ubuntu)
Undecided
Unassigned

Bug Description

Ubuntu 12.04 alpha amd64

Whatever may be the package I want to report a bug for, the same error happens. I still have this bug after having reinstalled my Ubuntu so it's a real bug.
I attached a video which shows the bug.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
mrl586 (mrl586) wrote :

tux@S205:~$ LANG=C apport-cli /var/crash/_usr_bin_plasma-desktop.1000.crash

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...................................
*** Error: Invalid problem report

The report belongs to a package that is not installed.

Martin Pitt (pitti) wrote :

What is the output of "dpkg -l plasma-desktop" for you? Thanks!

Changed in apport (Ubuntu):
status: Confirmed → Incomplete
mrl586 (mrl586) wrote :

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Nimi Versio Kuvaus
+++-==========================================-==========================================-====================================================================================================
ii plasma-desktop 4:4.7.97-0ubuntu1 KDE Plasma workspace for desktop and laptop computers

mrl586 (mrl586) wrote :

tux@S205:/var/crash$ LANG=C apport-cli _usr_share_apport_apport-kde.1000.crash

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
................................
*** Error: Invalid problem report

The report belongs to a package that is not installed.

Press any key to continue...

i am using ubuntu 12.04 amd64 with unity and frequently the same thing happens. the system reports a crash and after collecting and submitting data i get the message that the information belongs to a package which is not installed.

mrl586 (mrl586) on 2012-05-14
Changed in apport (Ubuntu):
status: Incomplete → Confirmed
drink (martin-espinoza) wrote :

12.10 amd64
first apport crashed trying to report a problem with nautilus, then I got the error this bug is about

drink (martin-espinoza) wrote :
drink (martin-espinoza) wrote :

Anyone out there have any ideas? I am having numerous problems with 12.10 and being unable to report the bugs might give the mistaken impression that they don't exist. It seems like bug reporting might be a priority.

Evan (ev) on 2012-11-30
Changed in apport:
status: New → Confirmed
importance: Undecided → Medium
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