Endless loop of "System program problem detected" fails to generate report

Bug #839810 reported by arpanaut on 2011-09-02
This bug affects 17 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)

Bug Description

I keep getting the pop-up for reporting but after entering my password nothing happens and the pop-up reappears in 3-5 seconds in an endless loop. Cancel does the same, closes the window but it pops up again. There is no indication of the problematic program.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: apport 1.22-0ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-9.15-generic 3.0.3
Uname: Linux 3.0.0-9-generic i686
Architecture: i386
Date: Fri Sep 2 14:29:01 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110826.1)
PackageArchitecture: all
 PATH=(custom, no user)
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

arpanaut (johnmac) wrote :
Changed in apport (Ubuntu):
status: New → Confirmed
dmiranda (dmiranda) wrote :

Exactly the same problem.

danrgmc (danrgmc-yahoo) wrote :

exactly the same

Onlyodin (ubuntu-xsnet) wrote :

Same problem here too, although I am running the amd64 version. This has been happening for me since approx. 1st September.

Andrzej Kłapeć (solidslash) wrote :

Incredibly annoying bug, so far the best workaround is to move the "system program problem detected" window to an unused workspace :)

al_b (alblicker) wrote :

same issue here. performed beta update 9/2/2011.

al_b (alblicker) wrote :

but it is a beta that's part of the fun!

jeff reisch (jeff-h6) wrote :

same thing... i think once 11.10 is stable , i will save , home , and fresh install

Michael Zeller (papertigers) wrote :

I am getting the same issue, and have not been able to debug it.

Michael Zeller (papertigers) wrote :

--Temporary fix - -
If you want th popup to go away run:

then press I to ignore the popup. It has not returned since, and does not seem to be tied to any program.

arpanaut (johnmac) wrote :

I stopped the incessant pop-ups by going to /var/crash and moving the crash reports elsewhere then rebooting the system.

Once back at the desktop I received one crash pop-up for zeitigest-demon which was reported to launchpad as expected.

Since then I have had no further crashes or pop-ups. I had 10-12 crash reports in that folder; maybe there is some limitation on the amount of data or number of crash reports allowed in that folder that is causing apport to not operate properly?

Removing the files in /var/crash (which included apport reports) seems to have fixed the issue for me, as well.

Dan Wood (dan-wood) wrote :

Using xkill to close the dialog window seems to prevent it from returning.
I've tried to find out (using top) which process it kills, but haven't been able to pin it down. Sorry.

rubo77 (rubo77) wrote :

Removing the files in /var/crash seems to be the best solution. I posted it here: http://askubuntu.com/a/369297/34298

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