Activity log for bug #812738

Date Who What changed Old value New value Message
2011-07-19 08:06:00 Chad A Davis bug added bug
2011-07-19 08:06:00 Chad A Davis attachment added Perms of files in /var/log/installer https://bugs.launchpad.net/bugs/812738/+attachment/2216684/+files/installer.txt
2011-07-19 08:06:42 Chad A Davis attachment added ubunut-bug-keine-berechtigung.png https://bugs.launchpad.net/ubuntu/+source/apport/+bug/812738/+attachment/2216686/+files/ubunut-bug-keine-berechtigung.png
2011-07-20 18:36:51 Brian Murray apport (Ubuntu): importance Undecided Medium
2011-07-20 19:51:49 Chad A Davis summary No permission to /var/log/installer/casper.log Tell user when sudo required to collect data
2011-07-20 19:51:51 Chad A Davis description Expected: File a bug against oem-config, as non-root user Got: ubuntu-bug does not have permission to collect /var/log/installer/casper.log, unless under sudo Kubuntu 10.04.3 ISO testing ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: apport 1.13.3-0ubuntu2 ProcVersionSignature: Ubuntu 2.6.32-33.70-generic 2.6.32.41+drm33.18 Uname: Linux 2.6.32-33-generic i686 Architecture: i386 Date: Tue Jul 19 10:01:18 2011 InstallationMedia: Kubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110716.1) PackageArchitecture: all ProcEnviron: LANGUAGE= LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: apport Expected: File a bug against oem-config, as non-root user Got: "Cannot connect to crash database, please check your internet connection. [Errno 13] No permission: /var/log/installer/casper.log" I.e. ubuntu-bug does not have permission to collect /var/log/installer/casper.log, unless under sudo, but the error message is misdirected here. Because I know what is stored in /var/log/installer, I assume that running under sudo would resolve the issue, but that it not clear from the error message. If the data collection doesn't have permission for some file, one could suggest that the user run ubuntu-bug under sudo. Kubuntu 10.04.3 ISO testing ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: apport 1.13.3-0ubuntu2 ProcVersionSignature: Ubuntu 2.6.32-33.70-generic 2.6.32.41+drm33.18 Uname: Linux 2.6.32-33-generic i686 Architecture: i386 Date: Tue Jul 19 10:01:18 2011 InstallationMedia: Kubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110716.1) PackageArchitecture: all ProcEnviron:  LANGUAGE=  LANG=de_DE.UTF-8  SHELL=/bin/bash SourcePackage: apport
2011-07-20 20:30:50 Brian Murray summary Tell user when sudo required to collect data modify ubiquity hook to use root_command_output for files in /var/log/installer/
2011-07-20 20:32:05 Brian Murray apport (Ubuntu): status New Triaged
2011-07-21 20:35:36 Brian Murray apport (Ubuntu): status Triaged In Progress
2011-07-21 20:35:37 Brian Murray apport (Ubuntu): assignee Brian Murray (brian-murray)
2011-07-21 22:58:24 Launchpad Janitor branch linked lp:~brian-murray/ubuntu/oneiric/apport/ubiquity-and-overrides
2011-07-22 14:51:19 Launchpad Janitor branch linked lp:~ubuntu-core-dev/ubuntu/oneiric/apport/ubuntu
2011-07-22 15:05:12 Launchpad Janitor apport (Ubuntu): status In Progress Fix Released
2012-07-06 05:25:26 Launchpad Janitor branch linked lp:~ubuntu-branches/ubuntu/oneiric/apport/oneiric