apport-bug with no arguments lists wrong symptoms, hangs

Bug #614145 reported by Glen Ditchfield
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: apport

"man apport-bug" says "you should always start with running apport-bug without arguments, which will present a list of known symptoms".

I ran "apport-bug" from the shell.
An "Apport" dialog appears offering me 5 choices starting with "Other problem" and ending with "Display (X.org)".
I selected "Other Problem" and pressed "[OK]".
A "Collecting Problem Information" dialog appeared, with a moving progress indicator, and another "Apport" dialog appeared:

    What display problem do you observe?
    ( ) Other display-related problem
    ( ) Fonts are the wrong size
    ( ) Performance is worse than expected
    ( ) Shows screen corruption
    ( ) Resolution is incorrect
    ( ) Crashes or restarts back to login screen
    ( ) Freezes or hangs during boot or usage
    ( ) I don't know
            [OK] [Cancel]

This looks like the symptom list for "Display (X.org)", not "Other problem".

I pressed "[Cancel]" in the Apport dialog. Neither dialog closed, but the progress indicator in "Collecting Problem Information" froze. Neither dialog would close after that. I had to return to the shell, suspend apport-bug with Ctrl-Z, and kill it with "kill %1".

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: apport 1.14.1-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-14.19-generic 2.6.35
Uname: Linux 2.6.35-14-generic x86_64
ApportLog:
 apport (pid 5334) Tue Aug 3 17:34:39 2010: called for pid 5235, signal 11
 apport (pid 5334) Tue Aug 3 17:34:39 2010: executable: /usr/lib/nspluginwrapper/i386/linux/npviewer.bin (command line "/usr/lib/nspluginwrapper/i386/linux/npviewer.bin --plugin /usr/lib/flashplugin-installer/libflashplayer.so --connection /org/wrapper/NSPlugins/libflashplayer.so/5202-1")
 apport (pid 5334) Tue Aug 3 17:34:39 2010: executable version is blacklisted, ignoring
Architecture: amd64
CrashReports: 600:1000:1000:57887:2010-07-28 22:12:27.565404984 -0500:2010-07-28 22:12:27.555404988 -0500:/var/crash/_usr_share_kde4_apps_printer-applet_printer-applet.py.1000.crash
Date: Thu Aug 5 20:01:41 2010
InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Alpha amd64 (20100630.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
---
ApportVersion: 2.0.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.314
DistroRelease: Ubuntu 12.04
LiveMediaBuild: Kubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120413)
Package: apport 2.0.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Tags: precise
Uname: Linux 3.2.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Glen Ditchfield (gjditchfield) wrote :
Revision history for this message
Philip Muškovac (yofel) wrote :

Hm, can't reproduce this here, the freeze should be bug 570907 though.

Revision history for this message
Glen Ditchfield (gjditchfield) wrote :

My first report was for a maverick daily build, but I see a similar problem in Karmic. I'll attach screen shots.
- karmic's apport-bug creates a dialog with two choices, "other problem" and "External or internal storage devices...", in that order.
- choosing "Other problem" and pressing [OK] creates a 7-choice dialog running from "Other problem" through "Removable storage device is not mounted automatically". That looks like a "storage device" list, not an "other problem" list.

Now that I think about it, it is weird to put "Other" at the top of the list of choices. Perhaps the GUI toolkit is building the dialog in the reverse of the order you expect?

The Karmic computer is fully updated from these repositories:
deb http://us.archive.ubuntu.com/ubuntu/ karmic main restricted
deb-src http://us.archive.ubuntu.com/ubuntu/ karmic main restricted
deb http://us.archive.ubuntu.com/ubuntu/ karmic-updates main restricted
deb-src http://us.archive.ubuntu.com/ubuntu/ karmic-updates main restricted
deb http://us.archive.ubuntu.com/ubuntu/ karmic universe
deb-src http://us.archive.ubuntu.com/ubuntu/ karmic universe
deb http://us.archive.ubuntu.com/ubuntu/ karmic-updates universe
deb-src http://us.archive.ubuntu.com/ubuntu/ karmic-updates universe
deb http://us.archive.ubuntu.com/ubuntu/ karmic multiverse
deb-src http://us.archive.ubuntu.com/ubuntu/ karmic multiverse
deb http://us.archive.ubuntu.com/ubuntu/ karmic-updates multiverse
deb-src http://us.archive.ubuntu.com/ubuntu/ karmic-updates multiverse
deb http://security.ubuntu.com/ubuntu karmic-security main restricted
deb-src http://security.ubuntu.com/ubuntu karmic-security main restricted
deb http://security.ubuntu.com/ubuntu karmic-security universe
deb-src http://security.ubuntu.com/ubuntu karmic-security universe
deb http://security.ubuntu.com/ubuntu karmic-security multiverse
deb-src http://security.ubuntu.com/ubuntu karmic-security multiverse

Revision history for this message
Glen Ditchfield (gjditchfield) wrote :
Revision history for this message
Glen Ditchfield (gjditchfield) wrote :
Revision history for this message
Robert Roth (evfool) wrote :

Thank you for reporting this bug to Ubuntu. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

I've tried recreating this bug with Precise and was unable to, given the information you've provided. Please either a) upgrade and test or b) increase the verbosity of the steps to recreate it so we can try again.

Please feel free to report any other bugs you may find.

Changed in apport (Ubuntu):
status: New → Incomplete
Revision history for this message
Glen Ditchfield (gjditchfield) wrote : Dependencies.txt

apport information

tags: added: apport-collected precise
description: updated
Revision history for this message
Glen Ditchfield (gjditchfield) wrote :

The bug is still present in the current Precise Kubuntu daily build.
The bug is still present in an up-to-date Natty Kubuntu as well.
The bug is not present in Precise Ubuntu Beta 2, fully updated as of yesterday.
Is this a tool kit problem -- apport-kde vs. apport-gtk?

I booted a live image made from the Kubuntu Desktop AMD64 image, opened Konsole, and entered "apport-bug". A dialog box appeared with "Other problem" at the top. See attached screen shot.

Changed in apport (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
Robin Green (greenrd) wrote :

I'm also using KDE. I believe therefore that this must be KDE-related.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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