unable to report kernel bug

[Anand Kumria]

Binary package hint: apport

I am unable to report a bug on the kernel.

As a normal user:

eve:[~]% ubuntu-bug linux
hook /usr/share/apport/package-hooks//source_linux.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/apport/report.py", line 635, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/package-hooks//source_linux.py", line 93, in add_info
    attach_wifi(report)
  File "/usr/lib/python2.6/dist-packages/apport/hookutils.py", line 436, in attach_wifi
    report['WifiSyslog'] = recent_syslog(re.compile(r'(NetworkManager|modem-manager|dhclient|kernel):'))
  File "/usr/lib/python2.6/dist-packages/apport/hookutils.py", line 299, in recent_syslog
    for line in open('/var/log/syslog'):
IOError: [Errno 13] Permission denied: '/var/log/syslog'

As the super-user:

eve:[~]% sudo ubuntu-bug linux
hook /usr/share/apport/package-hooks//source_linux.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/apport/report.py", line 635, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/package-hooks//source_linux.py", line 100, in add_info
    report['UnreportableReason'] = _('The running kernel is not an Ubuntu kernel')
NameError: global name '_' is not defined

Obviously, some kind of translation is being attempted and it is failing.

1)

eve:[~]% lsb_release -rd
Description: Ubuntu lucid (development branch)
Release: 10.04

2)

eve:[~]% apt-cache policy apport
apport:
  Installed: 1.12-0ubuntu3
  Candidate: 1.12-0ubuntu3
  Version table:
 *** 1.12-0ubuntu3 0
        500 http://uk.archive.ubuntu.com lucid/main Packages
        100 /var/lib/dpkg/status

3)

 I expected to be able to report a bug

4)

I was not able to. And apport failed.

ProblemType: Bug
ApportLog: Error: [Errno 13] Permission denied: '/var/log/apport.log'
Architecture: i386
CrashReports:
 600:1000:1000:3957667:2010-01-25 01:12:29.000000000 +0000:2010-01-25 01:12:30.000000000 +0000:/var/crash/_usr_lib_lastfm_last.fm.1000.crash
 600:1000:1000:12743:2010-01-29 10:32:29.000000000 +0000:2010-01-29 10:32:30.000000000 +0000:/var/crash/_usr_bin_smart-notifier.1000.crash
 600:0:0:573296:2010-01-29 03:42:54.000000000 +0000:2010-02-01 03:33:37.000000000 +0000:/var/crash/libvirt-bin.0.crash
 0:1000:1000:50118:2010-01-27 10:44:12.000000000 +0000:2010-01-27 11:48:07.000000000 +0000:/var/crash/_usr_lib_hamster-applet_hamster-applet.1000.crash
Date: Mon Feb 1 18:43:17 2010
DistroRelease: Ubuntu 10.04
Package: apport 1.12-0ubuntu3
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_AU:en_US:en_GB:en
 PATH=(custom, user)
 SHELL=/usr/bin/zsh
SourcePackage: apport
Uname: Linux 2.6.32-02063204-generic i686

[Philip Muškovac (yofel)]

This bug is a duplicate of bug 507492. (The translation error)

The permission error when accessing the syslog isn't a bug in apport.
Here the permissions are:
236K -rw-r----- 1 syslog adm 232K 2010-02-01 20:29 /var/log/syslog
so you either need to be root or part of the adm group to read the syslog.