apport unable to process report for packages not installed on the reporting system
Bug #506697 reported by
Mathias Gug
This bug report is a duplicate of:
Bug #903985: The request belong to a package that is not installed.
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This bug affects 2 people
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| apport (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
Bug Description
Binary package hint: apport
When trying to report a crash generated on another system, apport failed to report the bug:
$ apport-cli -c crash.report
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
*** Error: Invalid problem report
The report belongs to a package that is not installed.
Press any key to continue...
Which makes sense here since the crash was reported for the linux-X-server package on a system that doesn't have internet access. However linux-X-server is not installed on the reporting system (a laptop).
Revision history for this message
| Martin Pitt (pitti) wrote | #1 |
| Changed in apport (Ubuntu): | |
| status: | New → Invalid |
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You have to do the data collection on the actually affected machine. Run it through apport-cli, and choose to "K"eep the report instead of sending it.