ubuntu-bug "Collecting problem information..." for over 30 min

[Carl Karsten]

Binary package hint: apport

ubuntu-bug xserver-xorg-video-nouveau = "Collecting problem information ... This might take a few minutes. ............." it just filled the 80x50 screen with 4000 dots, at about 1/2 sec per is 30 minutes.

USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
carl 2529 0.2 1.8 89260 36592 pts/2 Sl+ 22:11 0:08 /usr/bin/python /usr/bin/apport-cli xserver-xorg-video-nouveau

seems to be the same thing as #397140 so I am doing the strace ting:
carl@gw42:~$ pgrep apport
2529
carl@gw42:~$ ps ux|grep apport-cli | grep -v grep|awk '{print $2}'
2529
2716
carl@gw42:~$ strace -vvs1024 -o /tmp/apport-gtk.trace -p 2529
Process 2529 attached - interrupt to quit

which is lots of:
select(0, NULL, NULL, NULL, {0, 12114}) = 0 (Timeout)
gettimeofday({1260076594, 5680}, NULL) = 0
select(0, NULL, NULL, NULL, {0, 36012}) = 0 (Timeout)
gettimeofday({1260076594, 41961}, NULL) = 0

but I was able to run it for this report.

ProblemType: Bug
Architecture: amd64
Date: Sat Dec 5 23:00:07 2009
DistroRelease: Ubuntu 9.10
Package: apport 1.9.3-0ubuntu4.1
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.52-generic
SourcePackage: apport
Uname: Linux 2.6.31-16-generic x86_64

[Carl Karsten (carlfk)]

397140 = https://bugs.edge.launchpad.net/ubuntu/+source/apport/+bug/397140

[Carl Karsten (carlfk)]

^c, re-ran... still collecting...

[Carl Karsten (carlfk)]

I ran it with x forwarding, and got the gui "collecting..." dialog - hitting cancel does not stop it. not sure if this is a seperate bug.

[Carl Karsten (carlfk)]

I ran ubuntu-bug nouveau-kernel-source and it worked as desired:
https://bugs.edge.launchpad.net/ubuntu/+source/nouveau-kernel-source/+bug/493052

my X is hung right now, so that might have something to do with this problem.

[Neal McBurnett (nealmcb)]

I'm having the same problem: apport hanging after I run
  ubuntu-bug ubuntu-bug linux-image-2.6.35-30-generic

Though I don't see any problems with X. I also just noted 3 other similar bug reports as dups of this.
I'm attaching the result of this strace of the process, as suggested in bug

sudo strace -vvs1024 -o /tmp/apport-gtk.trace -p `ps ux|grep apport-gtk | grep -v grep|awk '{print $2}'`
bzip2 -9 /tmp/apport-gtk.trace

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

[Jeff Burdges (jeffburdges)]

Yes, this remains an issues in ubuntu 20, nearly a fresh install. I'll try to report what happens, but it's running for over an hour so far. It's progress bar does slowly move however.