Given that ubuntu-bug is now needed for all bug reports, non-genuine packages should be allowed.

[Eric Appleman]

NOTE:
This is also an issue if you install a package from another repo and then switch your mirrors to one that hasn't been updated yet.

Binary package hint: apport

Let's say I'm using a ppa version of xserver-xorg-video-intel but I want to report a bug against the version in the main repo.

In order to file a bug, I have to uninstall the ppa version, install the repo version and then hope for the best with ubuntu-bug.

ProblemType: Bug
ApportLog:

Architecture: i386
CheckboxSubmission: b8398b21075a3a8723b2ba20478c4f9e
CheckboxSystem: 703a6ca1eefae989daaf40c6bb6aa94a
Date: Mon Oct 5 15:55:49 2009
DistroRelease: Ubuntu 9.10
Package: apport 1.9.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.38-genusername
SourcePackage: apport
Uname: Linux 2.6.31-11-generic i686

[Micah Gersten (micahg)]

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as Triaged and let them handle it from here. Thanks for taking the time to make Ubuntu better!

[Jeremy Nickurak (nickurak)]

Especially true when one frequent response an ubuntu developer makes to a bug reporter is "Please try our updated version in our ppa".

[Guillaume Desmottes (cassidy)]

Agreed; apport should provide an equivalent of APPORT_IGNORE_OBSOLETE_PACKAGES for such cases.

[Philip Muškovac (yofel)]

Okay, after 3 months any only a month till lucid feature freeze, any update on this?

[zorblek (zorblek)]

Still a problem in Lucid. I would love to see a fix for this, maybe something like this: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/589771

[Thomas Schweikle (tps)]

This is still a big bad problem with trusty. In some cases ubuntu-bug reports a package as not being a genuie Ubuntu package, but the package *IS* a genuie Ubuntu package! It is available within the Ubuntu repositories and it is, as far as I can confirm, up to date.
Such packages shall never be mocked on as not being a genuie Ubuntu package!

Second: in a lot of cases, if you report an error you are adviced to install a newer version form some Ubuntu ppa to test wether an error is gone in a fixed version or not. If you later on try to report a new error with this package you are told this wont be an genuie Ubuntu package. At least bad behaviour.

I'd expect to see some information from which repository the package came and maybe the version available in the main repositories reporting a downgrade necessary to stay up to date with the latest Ubuntu versions.

And the second I expect: ubuntu-bug handling errors reported against a ppa version over to the maintainer of the ppa – not just plain refusing to do anything, leaving you alone after someone told you to upgrade to a ppa version to make sure the bug isn't fixed in a newer upstream version!

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]