Cannot file bugs for update-manager crashes

Bug #397519 reported by Rockwalrus on 2009-07-09
This bug affects 4 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Martin Pitt
Martin Pitt

Bug Description

Binary package hint: apport

If you have any packages that need updating, apport won't let you file crash reports, even if the packages are unrelated to the package containing the binary that crashed. Much of update-manager only runs if there are packages that need upgrading. If there is a crash anywhere in that code, apport will refuse to file it.

bug 267488 and bug 340970 are similar, but this is reported separately because in this case apport simply doesn't work for this package, and the resolution is potentially different in that update-manager and similar packages (dpkg, apt-get, and friends) could be whitelisted to skip the package check even if those bugs aren't fixed for packages in general.

Rockwalrus (rockwalrus) on 2009-07-09
description: updated
Martin Pitt (pitti) on 2009-09-03
Changed in apport (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
Changed in apport (Ubuntu):
assignee: nobody → (jsdainty)
Don Cristóbal (doncristobal) wrote :

Still an issue in Natty as of 2010-12-21

Changed in apport (Ubuntu):
assignee: (jsdainty) → nobody
importance: Medium → High

Udater crashes... reports :
W:Failed to fetch Hash Sum mismatch
, E:Some index files failed to download, they have been ignored, or old ones used instead.

Martin Pitt (pitti) wrote :

I'll whitelist update-manager from the version check then.

Changed in apport (Ubuntu Natty):
assignee: nobody → Martin Pitt (pitti)
Martin Pitt (pitti) wrote :

Fixed in bzr.

Changed in apport (Ubuntu Natty):
status: Triaged → Fix Committed
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 1.17.2-0ubuntu1

apport (1.17.2-0ubuntu1) natty; urgency=low

  * New upstream bug fix release:
    - Be more Python 3 compatible (not fully working with Python 3 yet,
    - apt/dpkg backend: Drop support for pre-0.7.9 python-apt API.
    - Add --tag option to add extra tags to reports. (LP: #572504)
    -, attach_dmesg(): Do not overwrite already existing dmesg.
    - Be more robust against file permission errors.
      (LP: #444678)
    - Do not show all the options in --help when invoked as *-bug.
      (LP: #665953)
    - Adapt test cases to current standard_title() behaviour.
  * debian/control: Bump python-apt dependency to >= 0.7.9 to ensure that we
    have the current API. Trunk dropped support for the old API.
  * data/general-hooks/ Ignore obsolete packages when filing bugs
    against update-manager. (LP: #397519)
  * data/general-hooks/ Do not file a package install failure if
    DpkgTerminalLog doesn't have any data. (LP: #695887)
  * Add debian/apport.postinst: Create /var/crash. This directory is required
    for package failures even if apport is disabled and thus the upstart job
    does not run. (LP: #683367)
 -- Martin Pitt <email address hidden> Fri, 04 Feb 2011 15:46:40 +0100

Changed in apport (Ubuntu Natty):
status: Fix Committed → Fix Released
Keith Iosso (kiosso) wrote :

As of March 4, 2012, on Ubuntu 11.10 this is not fixed

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