Apport retracing service is incorrectly interpreting installed version: None as being out of date

[dotancohen]

Binary package hint: apport

It looks like the Apport retracing service is rejecting bug reports because it is interpreting "installed version: None" as being out of date. This looks like a bug in Apport retracing service. See this bug for an example of the problem:
https://bugs.launchpad.net/ubuntu/+source/kdebase-workspace/+bug/359937

[Andreas Moog (ampelbein)]

Judging from the code, this message appears when the stacktrace failed so there was something going wrong in the first place. But apport should not close reports with failed retraces when a package is not installed.

I think the problem comes from Line 358 in packaging-apt-dpkg.py :

            if ver and c[pkg].candidateVersion != ver:
                if not pkg.endswith('-dbgsym'):
                    outdated += '%s: installed version %s, latest version: %s\n' % (
                        pkg, ver, c[pkg].candidateVersion)
                print >> sys.stderr, 'WARNING: %s version %s required, but %s is available' % (
                    pkg, ver, c[pkg].candidateVersion)
                if not unpack_only:
                    uninstallable.append (c[pkg].name)
                    continue

The first if-statement should check that version is not NONE.

[Andreas Moog (ampelbein)]

attached patch should fix this.

[Marco Rodrigues (gothicx)]

Andreas: Thanks for your analysis and patch.

[Nigel Babu (nigelbabu)]

Marking the patch as patch-needswork based on pitti's comments in the merge proposal.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]