Activity log for bug #2067120

Date Who What changed Old value New value Message
2024-05-24 23:10:16 Brian Murray bug added bug
2024-05-24 23:20:07 Apport retracing service tags amd64 apport-crash need-duplicate-check noble amd64 apport-crash noble
2024-05-24 23:20:07 Apport retracing service apport (Ubuntu): importance Undecided Medium
2024-05-24 23:20:08 Apport retracing service bug added subscriber Crash bug triagers for Ubuntu packages
2024-05-28 16:33:53 Brian Murray information type Private Public
2024-05-28 22:25:40 Brian Murray apport (Ubuntu): importance Medium High
2024-05-29 05:20:37 Sebastien Bacher tags amd64 apport-crash noble amd64 apport-crash noble rls-nn-incoming
2024-05-29 05:21:18 Sebastien Bacher bug added subscriber Sebastien Bacher
2024-05-30 15:27:07 Benjamin Drung tags amd64 apport-crash noble rls-nn-incoming amd64 apport-crash foundations-todo noble
2024-05-30 15:27:22 Benjamin Drung bug added subscriber Ubuntu Foundations Bugs
2024-06-03 18:28:18 Launchpad Janitor apport (Ubuntu): status New Confirmed
2024-06-03 18:29:30 Matheus Carvalho apport (Ubuntu): status Confirmed New
2024-06-05 07:18:54 Daniel van Vugt bug added subscriber Daniel van Vugt
2024-06-11 16:09:08 Benjamin Drung bug task added apport
2024-06-11 16:09:24 Benjamin Drung apport: milestone 2.29.0
2024-06-11 16:09:30 Benjamin Drung apport: importance Undecided High
2024-06-13 15:57:30 Benjamin Drung apport: status New Fix Released
2024-06-14 09:47:09 Benjamin Drung apport (Ubuntu): status New Fix Committed
2024-06-14 09:47:13 Benjamin Drung tags amd64 apport-crash foundations-todo noble amd64 apport-crash noble
2024-07-09 16:44:04 Benjamin Drung description I'm finding it impossible to retrace any crashes with the version of apport packaged in noble or with upstream commit id adfe3698731b69b0f19ca36ecca90d8e96001250. The retracing process ends with the following lines: Extracting downloaded debs... tar: ./lib: Cannot create symlink to ‘usr/lib’: File exists tar: Exiting with failure status due to previous errors dpkg-deb: error: tar subprocess returned error exit status 2 Traceback (most recent call last): File "/usr/bin/apport-retrace", line 696, in <module> main() File "/usr/bin/apport-retrace", line 465, in main sandbox, cache, outdated_msg = apport.sandboxutils.make_sandbox( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/apport/sandboxutils.py", line 227, in make_sandbox outdated_msg = packaging.install_packages( ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/apport/packaging_impl/apt_dpkg.py", line 1350, in install_packages subprocess.check_call(["dpkg", "-x", i.destfile, rootdir]) File "/usr/lib/python3.12/subprocess.py", line 413, in check_call raise CalledProcessError(retcode, cmd) subprocess.CalledProcessError: Command '['dpkg', '-x', '/srv/vms/apport-retrace/Ubuntu 24.04/apt/var/cache/apt/archives//base-files_13ubuntu9_amd64.deb', '/tmp/apport_sandbox_zj9wto2z']' returned non-zero exit status 2. I've tried cleaning the cache, /srv/vms/apport-retrace/Ubuntu 24.04/, but the retracing process continues to fail. The crashes I'm trying to retrace have been uploaded to Launchpad and still have the coredumps attached but I'd be happy to subscribe an apport developer to them. ProblemType: Crash DistroRelease: Ubuntu 24.04 Package: apport-retrace 2.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1 Uname: Linux 6.8.0-31-generic x86_64 NonfreeKernelModules: nvidia_modeset wl nvidia zfs ApportLog: ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Fri May 24 16:03:45 2024 ExecutablePath: /usr/bin/apport-retrace ExecutableTimestamp: 1713871810 InstallationDate: Installed on 2018-08-10 (2114 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) InterpreterPath: /usr/bin/python3.12 JournalErrors: -- No entries -- PackageArchitecture: all ProcCmdline: /usr/bin/python3 /usr/bin/apport-retrace -v -S /home/bdmurray/source-trees/daisy/watchtower-archive/ -C /srv/vms/apport-retrace --verbose --gdb-sandbox --auth /home/bdmurray/.launchpadlib/retracer-credentials-lpnet --confirm 2062390 ProcCwd: /home/bdmurray/source-trees/apport/apport Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1 PythonArgs: ['/usr/bin/apport-retrace', '-v', '-S', '/home/bdmurray/source-trees/daisy/watchtower-archive/', '-C', '/srv/vms/apport-retrace', '--verbose', '--gdb-sandbox', '--auth', '/home/bdmurray/.launchpadlib/retracer-credentials-lpnet', '--confirm', '2062390'] PythonDetails: N/A SourcePackage: apport Title: apport-retrace crashed with subprocess.CalledProcessError in check_call(): Command '['dpkg', '-x', '/srv/vms/apport-retrace/Ubuntu 24.04/apt/var/cache/apt/archives//base-files_13ubuntu9_amd64.deb', '/tmp/apport_sandbox_zj9wto2z']' returned non-zero exit status 2. UpgradeStatus: Upgraded to noble on 2024-04-16 (38 days ago) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sbuild sudo [ Impact ] I'm finding it impossible to retrace any crashes with the version of apport packaged in noble or with upstream commit id adfe3698731b69b0f19ca36ecca90d8e96001250. The retracing process ends with the following lines: Extracting downloaded debs... tar: ./lib: Cannot create symlink to ‘usr/lib’: File exists tar: Exiting with failure status due to previous errors dpkg-deb: error: tar subprocess returned error exit status 2 Traceback (most recent call last):   File "/usr/bin/apport-retrace", line 696, in <module>     main()   File "/usr/bin/apport-retrace", line 465, in main     sandbox, cache, outdated_msg = apport.sandboxutils.make_sandbox(                                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^   File "/usr/lib/python3/dist-packages/apport/sandboxutils.py", line 227, in make_sandbox     outdated_msg = packaging.install_packages(                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^   File "/usr/lib/python3/dist-packages/apport/packaging_impl/apt_dpkg.py", line 1350, in install_packages     subprocess.check_call(["dpkg", "-x", i.destfile, rootdir])   File "/usr/lib/python3.12/subprocess.py", line 413, in check_call     raise CalledProcessError(retcode, cmd) subprocess.CalledProcessError: Command '['dpkg', '-x', '/srv/vms/apport-retrace/Ubuntu 24.04/apt/var/cache/apt/archives//base-files_13ubuntu9_amd64.deb', '/tmp/apport_sandbox_zj9wto2z']' returned non-zero exit status 2. I've tried cleaning the cache, /srv/vms/apport-retrace/Ubuntu 24.04/, but the retracing process continues to fail. The crashes I'm trying to retrace have been uploaded to Launchpad and still have the coredumps attached but I'd be happy to subscribe an apport developer to them. [ Test Plan ] The fix for this bug adds four new system test cases. These system test cases are run in the autopkgtest. Check that those four test cases succeed on amd64 on autopkgtest. [ Where problems could occur ] The fix touches apport-retrace. This binary is not installed by default, but is used by us to retrace users reports and by users to retrace their own crashes. This fix might reveal new issues with apport-retrace and it will hopefully help retracing more bugs on Launchpad. This should lead to more bug reports. [ Other Info ] ProblemType: Crash DistroRelease: Ubuntu 24.04 Package: apport-retrace 2.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1 Uname: Linux 6.8.0-31-generic x86_64 NonfreeKernelModules: nvidia_modeset wl nvidia zfs ApportLog: ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Fri May 24 16:03:45 2024 ExecutablePath: /usr/bin/apport-retrace ExecutableTimestamp: 1713871810 InstallationDate: Installed on 2018-08-10 (2114 days ago) InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) InterpreterPath: /usr/bin/python3.12 JournalErrors: -- No entries -- PackageArchitecture: all ProcCmdline: /usr/bin/python3 /usr/bin/apport-retrace -v -S /home/bdmurray/source-trees/daisy/watchtower-archive/ -C /srv/vms/apport-retrace --verbose --gdb-sandbox --auth /home/bdmurray/.launchpadlib/retracer-credentials-lpnet --confirm 2062390 ProcCwd: /home/bdmurray/source-trees/apport/apport Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1 PythonArgs: ['/usr/bin/apport-retrace', '-v', '-S', '/home/bdmurray/source-trees/daisy/watchtower-archive/', '-C', '/srv/vms/apport-retrace', '--verbose', '--gdb-sandbox', '--auth', '/home/bdmurray/.launchpadlib/retracer-credentials-lpnet', '--confirm', '2062390'] PythonDetails: N/A SourcePackage: apport Title: apport-retrace crashed with subprocess.CalledProcessError in check_call(): Command '['dpkg', '-x', '/srv/vms/apport-retrace/Ubuntu 24.04/apt/var/cache/apt/archives//base-files_13ubuntu9_amd64.deb', '/tmp/apport_sandbox_zj9wto2z']' returned non-zero exit status 2. UpgradeStatus: Upgraded to noble on 2024-04-16 (38 days ago) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sbuild sudo
2024-07-09 16:45:34 Benjamin Drung nominated for series Ubuntu Noble
2024-07-09 16:45:34 Benjamin Drung bug task added apport (Ubuntu Noble)
2024-07-09 16:45:40 Benjamin Drung apport (Ubuntu Noble): importance Undecided High
2024-07-31 08:03:51 Timo Aaltonen apport (Ubuntu Noble): status New Fix Committed
2024-07-31 08:03:53 Timo Aaltonen bug added subscriber Ubuntu Stable Release Updates Team
2024-07-31 08:03:57 Timo Aaltonen bug added subscriber SRU Verification
2024-07-31 08:04:05 Timo Aaltonen tags amd64 apport-crash noble amd64 apport-crash noble verification-needed verification-needed-noble
2024-08-03 20:58:49 Launchpad Janitor apport (Ubuntu): status Fix Committed Fix Released
2024-08-07 23:47:49 Benjamin Drung tags amd64 apport-crash noble verification-needed verification-needed-noble amd64 apport-crash noble verification-done verification-done-noble
2024-08-08 19:48:25 Launchpad Janitor apport (Ubuntu Noble): status Fix Committed Fix Released
2024-08-08 19:48:40 Andreas Hasenack removed subscriber Ubuntu Stable Release Updates Team