ubuntu-bug doesn't let me file bugs for Snap thunderbird

[Helga]

I'm trying to report a bug in the new Snap for Thunderbird.

When I run "ubuntu-bug thunderbird", it:
* Collects information correctly after I input the sudo password
* Opens a page like https://bugs.launchpad.net/distros/+filebug/a9564134-dfa6-11ee-85a7-c7116d9f638e?, which does not seem to be valid.

This is not the case for Firefox, which works fine with ubuntu-bug.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: apport 2.28.0-0ubuntu1
ProcVersionSignature: Ubuntu 6.8.0-11.11-generic 6.8.0-rc4
Uname: Linux 6.8.0-11-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CrashReports:
 640:1000:124:483410:2024-03-11 14:47:26.874792575 +0400:2024-03-11 14:47:27.874792575 +0400:/var/crash/_opt_Citrix_ICAClient_util_storebrowse.1000.crash
 640:0:124:29135:2024-03-10 17:02:30.124656623 +0400:2024-03-10 17:02:30.124656623 +0400:/var/crash/_usr_share_apport_apport.0.crash
CurrentDesktop: KDE
Date: Mon Mar 11 16:54:18 2024
InstallationDate: Installed on 2022-08-29 (560 days ago)
InstallationMedia: Kubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to noble on 2024-02-23 (17 days ago)

[Helga (hkrobo)]

Marking thunderbird as affected as well, since the bug is specific to it.

[Sebastien Bacher (seb128)]

Thank you for your bug report. Do you have the thunderbird deb also installed? Do you get prompted to report against the snap or deb?

[Benjamin Drung (bdrung)]

I tested in a VM with the deb and snap installed. Reporting against the deb is fine, reporting against the snap shows the issue described here. So marking as triaged.

[Helga (hkrobo)]

> Do you have the thunderbird deb also installed? Do you get prompted to report against the snap or deb?

if by the deb you mean the transitional package, then i have it uninstalled, marked as "residual-config". I don't get prompted to file against the deb.

[Benjamin Drung (bdrung)]

Proposed fix for apport: https://github.com/canonical/apport/pull/324

[Benjamin Drung (bdrung)]

https://github.com/canonical/apport/pull/324 got merged.

[Sebastien Bacher (seb128)]

Thanks Benjamin!

[Steve Langasek (vorlon)]

Hello Helga, or anyone else affected,

Accepted apport into noble-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/apport/2.28.1-0ubuntu3 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-noble to verification-done-noble. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-noble. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

[Ubuntu SRU Bot (ubuntu-sru-bot)]

All autopkgtests for the newly accepted apport (2.28.1-0ubuntu3) for noble have finished running.
The following regressions have been reported in tests triggered by the package:

ubuntu-release-upgrader/1:24.04.16 (arm64, armhf, ppc64el, s390x)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/noble/update_excuses.html#apport

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

[Helga (hkrobo)]

Filing a bug with `ubuntu-bug thunderbird` now works for me on apport (2.28.1-0ubuntu3).

[Sebastien Bacher (seb128)]

Thanks for confirming, I'm marking the bug as verification-done