apport-gtk does not offer to show details of crash

[jonas]

"Show Details" option missing in apport-gtk

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: apport-gtk 2.20.11-0ubuntu82.5
ProcVersionSignature: Ubuntu 5.19.0-43.44~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CrashReports: 640:0:125:4075240:2023-06-05 09:45:58.006581182 +0200:2023-06-05 09:45:58.010581202 +0200:/var/crash/_usr_lib_xorg_Xorg.0.crash
CurrentDesktop: Budgie:GNOME
Date: Mon Jun 5 09:51:17 2023
InstallationDate: Installed on 2023-06-03 (1 days ago)
InstallationMedia: Ubuntu-Budgie 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

[Benjamin Drung (bdrung)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I failed to reproduce the missing "Show Details" option in a Ubuntu 22.04 VM with your installed apport packages. I checked the code to see if this button is conditionally hidden but I found nothing relevant in this regard.

Can you state how to reproduce it? What command did you use? What did you click? Can you reproduce it? Maybe add a screenshot.

[jonas (oj)]

Thanks Benjamin,

I'll let you know as soon as another apport-gtk window without the "show details" button surfaces.

Not sure if it's relevant, but I'm using the ubunut-budgie flavor of 22.04 on an Asus Vivobook;

    description: Computer
    width: 64 bits
    capabilities: smp vsyscall32
  *-core
       description: Motherboard
       physical id: 0
     *-memory
          description: System memory
          physical id: 0
          size: 7680MiB
     *-cpu
          product: AMD Ryzen 5 4600H with Radeon Graphics
          vendor: Advanced Micro Devices [AMD]
          physical id: 1
          bus info: cpu@0
          version: 23.96.1
          size: 1773MHz
          capacity: 4004MHz
          width: 64 bits
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp x86-64 constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local clzero irperf xsaveerptr rdpru wbnoinvd cppc arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip rdpid overflow_recov succor smca cpufreq
          configuration: microcode=140509446

Cheers,
jonas

[jonas (oj)]

Some more info;

The LightDM install I use with slick-greeter & customize with the lightdm-settings package works now.
It did throw a lot of apport issues before I got it working, so that would be a potential source of my recent troubles.

[Benjamin Drung (bdrung)]

You can run `ubuntu-bug` on the command line and specify a .crash from from `/var/crash` (e.g. `ubuntu-bug /var/crash/_usr_lib_xorg_Xorg.0.crash`).

[jonas (oj)]

Thanks Benjamin,

The ubuntu-bug approach has the details button I missed before, so for me the issue is solved.

EDIT

Just crashed my device with (ab)use of bluetoothctl & hciconfig and there was no details button again.
Sent the bugreport with ubuntu-bug.

[Benjamin Drung (bdrung)]

Thanks for the feedback.

Once you miss the "Show Details" option again, please take a screenshot, record the exact steps, and re-open this bug. Until then I am marking it as invalid.