lubuntu jammy - `ubuntu-bug lxqt-config` isn't opening firefox

Bug #1967648 reported by Chris Guiver
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

/usr/bin/xdg-open: 882: firefox: not found
/usr/bin/xdg-open: 882: firefox: not found
xdg-open: no method available for opening 'https://bugs.launchpad.net/ubuntu/+source/lxqt-config/+filebug/9f12535a-b2f0-11ec-b9ed-40a8f0305cb4?'

Lubuntu jammy install test on dell optiplex 780

I adjusted displays as mouse-movements were annoying me, noticed an issue thus filed a bug report using `ubuntu-bug lxqt-config`

** expected output

on executing `ubuntu-but lxqt-config` I expected firefox to start

** actual output

---
lubuntu@lubuntu:~$ ubuntu-bug lxqt-config

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...........................................

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
  S: Send report (19.6 KB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C): s

*** Uploading problem information

The collected information is being sent to the bug tracking system.
This might take a few minutes.
98%

*** To continue, you must visit the following URL:

  https://bugs.launchpad.net/ubuntu/+source/lxqt-config/+filebug/9f12535a-b2f0-11ec-b9ed-40a8f0305cb4?

You can launch a browser now, or copy this URL into a browser on another computer.

Choices:
  1: Launch a browser now
  C: Cancel
Please choose (1/C): 1
/usr/bin/xdg-open: 882: firefox: not found
/usr/bin/xdg-open: 882: firefox: not found
xdg-open: no method available for opening 'https://bugs.launchpad.net/ubuntu/+source/lxqt-config/+filebug/9f12535a-b2f0-11ec-b9ed-40a8f0305cb4?'
---

ie. `firefox` doesn't start as it's now a snap package

first attempt to file `ubuntu-bug apport` ended up with

---
*** To continue, you must visit the following URL:

  https://bugs.launchpad.net/ubuntu/+source/lxqt-config/+filebug/9f12535a-b2f0-11ec-b9ed-40a8f0305cb4?

You can launch a browser now, or copy this URL into a browser on another computer.

Choices:
  1: Launch a browser now
  C: Cancel
Please choose (1/C): 1
/usr/bin/xdg-open: 882: firefox: not found
/usr/bin/xdg-open: 882: firefox: not found
xdg-open: no method available for opening 'https://bugs.launchpad.net/ubuntu/+source/lxqt-config/+filebug/9f12535a-b2f0-11ec-b9ed-40a8f0305cb4?'
lubuntu@lubuntu:~$
---

** other notes

- I don't know if this only impacts lubuntu, or others too
- I've not (yet) looked for other/existing bugs

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: apport 2.20.11-0ubuntu80
ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
Uname: Linux 5.15.0-23-generic x86_64
ApportVersion: 2.20.11-0ubuntu80
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.468
CurrentDesktop: LXQt
Date: Sun Apr 3 12:09:05 2022
LiveMediaBuild: Lubuntu 22.04 LTS "Jammy Jellyfish" - Daily amd64 (20220402)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Chris Guiver (guiverc) wrote :
Chris Guiver (guiverc)
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1967648

tags: added: iso-testing
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
Chris Guiver (guiverc) wrote :

Package details could be wrong !

I asked on discord (ubuntu testing week rooms) & someone tested on a ubuntu jammy system and reported NO ISSUE.

I zsync'd the Xubuntu DAILY (20220402) and had no issues there either, so possibly lubuntu issue only.

Changed in apport (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Benjamin Drung (bdrung) wrote :

Yes, xdg-open detects the desktop environment and behaves differently depending on it. This is a duplicate of bug #1973470.

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