apport-bug unusably broken

[ralphb]

For a regarding LibreOffice Calc, I started apport-cli in order to submit a bug report.

Attached picture #1 shows the second screen of apport. I'm not reporting a display problem, but I've chosen "Other problem" before. And "I don't know" isn't exactly the correct option, "Neither of those" would be more accurate.

Picture #2 shows the collection of information. There isn't really anything to collect in my case, so I'd rather not have apport attach random data.

Picture #3 shows the result of the collection. No idea. Pressing Cancel yields another one of those windows.

How are we supposed to submit bug reports? Especially since the link to manually report a bug is buried in very long list of things that could go wrong on a random web page.

Kindly fix apport-cli so that bug reporting is possible (or make manual reporting easier).

***

Description: Ubuntu 20.04.3 LTS
Release: 20.04

apport:
  Installed: 2.20.11-0ubuntu27.18
  Candidate: 2.20.11-0ubuntu27.18
  Version table:
 *** 2.20.11-0ubuntu27.18 500
        500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
        500 http://de.archive.ubuntu.com/ubuntu focal-updates/main i386 Packages
        500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu focal-security/main i386 Packages
        100 /var/lib/dpkg/status
     2.20.11-0ubuntu27 500
        500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages
        500 http://de.archive.ubuntu.com/ubuntu focal/main i386 Packages

[Benjamin Drung (bdrung)]

Thanks for reporting your problems. You ran into two issues:

1. The options are swapped. See bug #1967965. That's why "Other problem" was actually "Display". And "Other display-related problem" was "I don't know". Only apport-kde is affected. apport-cli isn't.

2. The question with just "text" is bug #1881640

Note about collecting information: Some information (like the Ubuntu release version) is always useful. Depending on your choices, more information will be added (in case of display problem some Xserver information will be collected).

I am marking this bug as duplicate of bug #1967965.

If you have ideas how to improve the error reporting or how to improve reporting bugs manually, don't hesitate to open another bug report for it.