Ubuntu
apport package

Apport-collect is stuck in an infinite loop when I try to collect information to update another bug report

Bug #1875406 reported by Seija K. on 2020-04-27

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	apport (Ubuntu)	New	Undecided	Unassigned

Bug Description

When I ran "apport-collect 1875403", the problem information collection began. However, it never finished, and in the terminal, the following appeared as output, though with Apport still running:
"12244:12244:0427/095406.951564:ERROR:browser_switcher_service.cc(238)] XXX Init()
[12279:12279:0427/095407.005649:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process."

This happens when:
1. Set default browser to Chrome
2. Run ubuntu-bug so that the bug report webpage opens in chrome
3. Run apport-collect on the created bug report

Expected Results:
Apport collects the information and asks to upload it without issue.

Actual Results:
Apport is stuck in an infinite loop, collecting problem information.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: apport 2.20.11-0ubuntu27
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CrashReports:
640:1000:125:20559730:2020-04-27 08:56:11.349855899 -0400:2020-04-27 08:56:14.929748907 -0400:/var/crash/_usr_share_discord_Discord.1000.crash
600:120:125:37:2020-04-27 08:56:16.777676044 -0400:2020-04-27 08:56:16.777676044 -0400:/var/crash/_usr_share_discord_Discord.1000.uploaded
664:1000:125:0:2020-04-27 08:56:14.929748907 -0400:2020-04-27 08:56:14.929748907 -0400:/var/crash/_usr_share_discord_Discord.1000.upload
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 27 10:03:51 2020
InstallationDate: Installed on 2020-04-26 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CrashReports:
640:1000:125:20559730:2020-04-27 08:56:11.349855899 -0400:2020-04-27 08:56:14.929748907 -0400:/var/crash/_usr_share_discord_Discord.1000.crash
600:120:125:37:2020-04-27 08:56:16.777676044 -0400:2020-04-27 08:56:16.777676044 -0400:/var/crash/_usr_share_discord_Discord.1000.uploaded
664:1000:125:0:2020-04-27 08:56:14.929748907 -0400:2020-04-27 08:56:14.929748907 -0400:/var/crash/_usr_share_discord_Discord.1000.upload
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-26 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: apport 2.20.11-0ubuntu27
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Tags: focal
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031

See original description

Tags: