| 2019-02-05 02:05:09 |
jimav |
bug |
|
|
added bug |
| 2019-02-05 02:05:09 |
jimav |
attachment added |
|
Output from strace -f ubuntu-bug apport https://bugs.launchpad.net/bugs/1814611/+attachment/5236038/+files/strace.log |
|
| 2019-02-07 20:00:26 |
Brian Murray |
apport (Ubuntu): status |
New |
Incomplete |
|
| 2019-02-12 23:37:02 |
Sebastien Bacher |
apport (Ubuntu): status |
Incomplete |
New |
|
| 2019-07-04 01:56:54 |
Launchpad Janitor |
apport (Ubuntu): status |
New |
Confirmed |
|
| 2019-07-04 01:57:03 |
Thomas Mayer |
bug |
|
|
added subscriber Thomas Mayer |
| 2019-08-01 22:00:04 |
Brian Murray |
summary |
ubuntu-bug never (any longer) opens browser window |
turning off "Send error reports to Canonical" prevents using ubuntu-bug |
|
| 2019-08-01 22:13:25 |
Brian Murray |
description |
Ubuntu 18.04.1 LTS, X11 gnome session.
For some reason ubuntu-bug <packagename> no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number.
After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero.
This worked fine before, but it has been many months since I tried to submit a bug.
strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from
strace -f -o /tmp/strace.log ubuntu-bug apport |
Impact
------
apport was modified (bug 1778497) to reduce the number of times people have to respond to crash reports, however the changes introduced a check to see if whoopsie is enabled. That check is done for any type of report, not just crashes, and subsequently people can not use ubuntu-bug to report bugs if whoopsie is disabled which is wrong as whoopsie is only for uploading crashes to the Error Tracker.
Test Case
---------
1) On a system with Gnome installed use the Privacy control panel and set "Send error reports to Canonical" to Off
2) In a terminal run 'ubuntu-bug gnome-terminal'
3) Click "Send" and observe nothing happening (if something does happen confirm that whoopsie is disabled via 'systemctl is-enabled whoopsie' - there may be a bug in the control panel)
Original Description
--------------------
Ubuntu 18.04.1 LTS, X11 gnome session.
For some reason ubuntu-bug <packagename> no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number.
After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero.
This worked fine before, but it has been many months since I tried to submit a bug.
strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from
strace -f -o /tmp/strace.log ubuntu-bug apport |
|
| 2019-08-01 22:47:09 |
Brian Murray |
nominated for series |
|
Ubuntu Eoan |
|
| 2019-08-01 22:47:09 |
Brian Murray |
bug task added |
|
apport (Ubuntu Eoan) |
|
| 2019-08-01 22:47:09 |
Brian Murray |
nominated for series |
|
Ubuntu Disco |
|
| 2019-08-01 22:47:09 |
Brian Murray |
bug task added |
|
apport (Ubuntu Disco) |
|
| 2019-08-01 22:47:09 |
Brian Murray |
nominated for series |
|
Ubuntu Bionic |
|
| 2019-08-01 22:47:09 |
Brian Murray |
bug task added |
|
apport (Ubuntu Bionic) |
|
| 2019-08-01 22:47:17 |
Brian Murray |
apport (Ubuntu Eoan): status |
Confirmed |
Triaged |
|
| 2019-08-01 22:47:19 |
Brian Murray |
apport (Ubuntu Eoan): importance |
Undecided |
High |
|
| 2019-08-01 22:47:22 |
Brian Murray |
apport (Ubuntu Disco): status |
New |
Triaged |
|
| 2019-08-01 22:47:24 |
Brian Murray |
apport (Ubuntu Disco): importance |
Undecided |
High |
|
| 2019-08-01 22:47:27 |
Brian Murray |
apport (Ubuntu Bionic): status |
New |
Triaged |
|
| 2019-08-01 22:47:30 |
Brian Murray |
apport (Ubuntu Bionic): importance |
Undecided |
High |
|
| 2019-08-02 12:26:03 |
Francis Ginther |
tags |
|
id-5d436db42180090edb58cd96 |
|
| 2020-03-09 22:18:13 |
Launchpad Janitor |
branch linked |
|
lp:~ubuntu-core-dev/ubuntu/focal/apport/ubuntu |
|
| 2020-03-10 04:59:02 |
Launchpad Janitor |
apport (Ubuntu): status |
Triaged |
Fix Released |
|
| 2020-03-18 22:33:59 |
Brian Murray |
apport (Ubuntu Disco): status |
Triaged |
Won't Fix |
|
| 2020-03-18 22:36:38 |
Brian Murray |
apport (Ubuntu Bionic): status |
Triaged |
In Progress |
|
| 2020-03-18 22:36:40 |
Brian Murray |
apport (Ubuntu Bionic): assignee |
|
Brian Murray (brian-murray) |
|
| 2020-03-18 22:36:44 |
Brian Murray |
apport (Ubuntu Eoan): status |
Triaged |
In Progress |
|
| 2020-03-18 22:36:46 |
Brian Murray |
apport (Ubuntu Eoan): assignee |
|
Brian Murray (brian-murray) |
|
| 2020-03-18 22:55:26 |
Brian Murray |
description |
Impact
------
apport was modified (bug 1778497) to reduce the number of times people have to respond to crash reports, however the changes introduced a check to see if whoopsie is enabled. That check is done for any type of report, not just crashes, and subsequently people can not use ubuntu-bug to report bugs if whoopsie is disabled which is wrong as whoopsie is only for uploading crashes to the Error Tracker.
Test Case
---------
1) On a system with Gnome installed use the Privacy control panel and set "Send error reports to Canonical" to Off
2) In a terminal run 'ubuntu-bug gnome-terminal'
3) Click "Send" and observe nothing happening (if something does happen confirm that whoopsie is disabled via 'systemctl is-enabled whoopsie' - there may be a bug in the control panel)
Original Description
--------------------
Ubuntu 18.04.1 LTS, X11 gnome session.
For some reason ubuntu-bug <packagename> no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number.
After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero.
This worked fine before, but it has been many months since I tried to submit a bug.
strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from
strace -f -o /tmp/strace.log ubuntu-bug apport |
Impact
------
apport was modified (bug 1778497) to reduce the number of times people have to respond to crash reports, however the changes introduced a check to see if whoopsie is enabled. That check is done for any type of report, not just crashes, and subsequently people can not use ubuntu-bug to report bugs if whoopsie is disabled which is wrong as whoopsie is only for uploading crashes to the Error Tracker.
Test Case
---------
1) On a system with Gnome installed use the Privacy control panel and set "Send error reports to Canonical" to Off
2) In a terminal run 'ubuntu-bug gnome-terminal'
3) Click "Send" and observe nothing happening (if something does happen confirm that whoopsie is disabled via 'systemctl is-enabled whoopsie' - there may be a bug in the control panel)
Regression Potential
--------------------
The fix is just setting the value of a variable to True instead of checking to see if whoopsie is enabled so there really isn't any. However, it could cause a regression if there's a typo in the line being changed.
Original Description
--------------------
Ubuntu 18.04.1 LTS, X11 gnome session.
For some reason ubuntu-bug <packagename> no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number.
After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero.
This worked fine before, but it has been many months since I tried to submit a bug.
strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from
strace -f -o /tmp/strace.log ubuntu-bug apport |
|
| 2020-03-19 15:37:40 |
Łukasz Zemczak |
apport (Ubuntu Eoan): status |
In Progress |
Fix Committed |
|
| 2020-03-19 15:37:43 |
Łukasz Zemczak |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2020-03-19 15:37:45 |
Łukasz Zemczak |
bug |
|
|
added subscriber SRU Verification |
| 2020-03-19 15:37:50 |
Łukasz Zemczak |
tags |
id-5d436db42180090edb58cd96 |
id-5d436db42180090edb58cd96 verification-needed verification-needed-eoan |
|
| 2020-03-19 15:52:34 |
Łukasz Zemczak |
apport (Ubuntu Bionic): status |
In Progress |
Fix Committed |
|
| 2020-03-19 15:52:42 |
Łukasz Zemczak |
tags |
id-5d436db42180090edb58cd96 verification-needed verification-needed-eoan |
id-5d436db42180090edb58cd96 verification-needed verification-needed-bionic verification-needed-eoan |
|
| 2020-03-19 17:57:13 |
Brian Murray |
tags |
id-5d436db42180090edb58cd96 verification-needed verification-needed-bionic verification-needed-eoan |
id-5d436db42180090edb58cd96 verification-done-bionic verification-needed verification-needed-eoan |
|
| 2020-03-19 18:04:01 |
Brian Murray |
tags |
id-5d436db42180090edb58cd96 verification-done-bionic verification-needed verification-needed-eoan |
id-5d436db42180090edb58cd96 verification-done verification-done-bionic verification-done-eoan |
|
| 2020-03-26 09:09:13 |
Łukasz Zemczak |
removed subscriber Ubuntu Stable Release Updates Team |
|
|
|
| 2020-03-26 09:19:17 |
Launchpad Janitor |
apport (Ubuntu Eoan): status |
Fix Committed |
Fix Released |
|
| 2020-03-30 12:49:58 |
Launchpad Janitor |
apport (Ubuntu Bionic): status |
Fix Committed |
Fix Released |
|
