Activity log for bug #1814611

Date Who What changed Old value New value Message
2019-02-05 02:05:09 jimav bug added bug
2019-02-05 02:05:09 jimav attachment added Output from strace -f ubuntu-bug apport https://bugs.launchpad.net/bugs/1814611/+attachment/5236038/+files/strace.log
2019-02-07 20:00:26 Brian Murray apport (Ubuntu): status New Incomplete
2019-02-12 23:37:02 Sebastien Bacher apport (Ubuntu): status Incomplete New
2019-07-04 01:56:54 Launchpad Janitor apport (Ubuntu): status New Confirmed
2019-07-04 01:57:03 Thomas Mayer bug added subscriber Thomas Mayer
2019-08-01 22:00:04 Brian Murray summary ubuntu-bug never (any longer) opens browser window turning off "Send error reports to Canonical" prevents using ubuntu-bug
2019-08-01 22:13:25 Brian Murray description Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug <packagename> no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport Impact ------ apport was modified (bug 1778497) to reduce the number of times people have to respond to crash reports, however the changes introduced a check to see if whoopsie is enabled. That check is done for any type of report, not just crashes, and subsequently people can not use ubuntu-bug to report bugs if whoopsie is disabled which is wrong as whoopsie is only for uploading crashes to the Error Tracker. Test Case --------- 1) On a system with Gnome installed use the Privacy control panel and set "Send error reports to Canonical" to Off 2) In a terminal run 'ubuntu-bug gnome-terminal' 3) Click "Send" and observe nothing happening (if something does happen confirm that whoopsie is disabled via 'systemctl is-enabled whoopsie' - there may be a bug in the control panel) Original Description -------------------- Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug <packagename> no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from    strace -f -o /tmp/strace.log ubuntu-bug apport
2019-08-01 22:47:09 Brian Murray nominated for series Ubuntu Eoan
2019-08-01 22:47:09 Brian Murray bug task added apport (Ubuntu Eoan)
2019-08-01 22:47:09 Brian Murray nominated for series Ubuntu Disco
2019-08-01 22:47:09 Brian Murray bug task added apport (Ubuntu Disco)
2019-08-01 22:47:09 Brian Murray nominated for series Ubuntu Bionic
2019-08-01 22:47:09 Brian Murray bug task added apport (Ubuntu Bionic)
2019-08-01 22:47:17 Brian Murray apport (Ubuntu Eoan): status Confirmed Triaged
2019-08-01 22:47:19 Brian Murray apport (Ubuntu Eoan): importance Undecided High
2019-08-01 22:47:22 Brian Murray apport (Ubuntu Disco): status New Triaged
2019-08-01 22:47:24 Brian Murray apport (Ubuntu Disco): importance Undecided High
2019-08-01 22:47:27 Brian Murray apport (Ubuntu Bionic): status New Triaged
2019-08-01 22:47:30 Brian Murray apport (Ubuntu Bionic): importance Undecided High
2019-08-02 12:26:03 Francis Ginther tags id-5d436db42180090edb58cd96
2020-03-09 22:18:13 Launchpad Janitor branch linked lp:~ubuntu-core-dev/ubuntu/focal/apport/ubuntu
2020-03-10 04:59:02 Launchpad Janitor apport (Ubuntu): status Triaged Fix Released
2020-03-18 22:33:59 Brian Murray apport (Ubuntu Disco): status Triaged Won't Fix
2020-03-18 22:36:38 Brian Murray apport (Ubuntu Bionic): status Triaged In Progress
2020-03-18 22:36:40 Brian Murray apport (Ubuntu Bionic): assignee Brian Murray (brian-murray)
2020-03-18 22:36:44 Brian Murray apport (Ubuntu Eoan): status Triaged In Progress
2020-03-18 22:36:46 Brian Murray apport (Ubuntu Eoan): assignee Brian Murray (brian-murray)
2020-03-18 22:55:26 Brian Murray description Impact ------ apport was modified (bug 1778497) to reduce the number of times people have to respond to crash reports, however the changes introduced a check to see if whoopsie is enabled. That check is done for any type of report, not just crashes, and subsequently people can not use ubuntu-bug to report bugs if whoopsie is disabled which is wrong as whoopsie is only for uploading crashes to the Error Tracker. Test Case --------- 1) On a system with Gnome installed use the Privacy control panel and set "Send error reports to Canonical" to Off 2) In a terminal run 'ubuntu-bug gnome-terminal' 3) Click "Send" and observe nothing happening (if something does happen confirm that whoopsie is disabled via 'systemctl is-enabled whoopsie' - there may be a bug in the control panel) Original Description -------------------- Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug <packagename> no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from    strace -f -o /tmp/strace.log ubuntu-bug apport Impact ------ apport was modified (bug 1778497) to reduce the number of times people have to respond to crash reports, however the changes introduced a check to see if whoopsie is enabled. That check is done for any type of report, not just crashes, and subsequently people can not use ubuntu-bug to report bugs if whoopsie is disabled which is wrong as whoopsie is only for uploading crashes to the Error Tracker. Test Case --------- 1) On a system with Gnome installed use the Privacy control panel and set "Send error reports to Canonical" to Off 2) In a terminal run 'ubuntu-bug gnome-terminal' 3) Click "Send" and observe nothing happening (if something does happen confirm that whoopsie is disabled via 'systemctl is-enabled whoopsie' - there may be a bug in the control panel) Regression Potential -------------------- The fix is just setting the value of a variable to True instead of checking to see if whoopsie is enabled so there really isn't any. However, it could cause a regression if there's a typo in the line being changed. Original Description -------------------- Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug <packagename> no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from    strace -f -o /tmp/strace.log ubuntu-bug apport
2020-03-19 15:37:40 Łukasz Zemczak apport (Ubuntu Eoan): status In Progress Fix Committed
2020-03-19 15:37:43 Łukasz Zemczak bug added subscriber Ubuntu Stable Release Updates Team
2020-03-19 15:37:45 Łukasz Zemczak bug added subscriber SRU Verification
2020-03-19 15:37:50 Łukasz Zemczak tags id-5d436db42180090edb58cd96 id-5d436db42180090edb58cd96 verification-needed verification-needed-eoan
2020-03-19 15:52:34 Łukasz Zemczak apport (Ubuntu Bionic): status In Progress Fix Committed
2020-03-19 15:52:42 Łukasz Zemczak tags id-5d436db42180090edb58cd96 verification-needed verification-needed-eoan id-5d436db42180090edb58cd96 verification-needed verification-needed-bionic verification-needed-eoan
2020-03-19 17:57:13 Brian Murray tags id-5d436db42180090edb58cd96 verification-needed verification-needed-bionic verification-needed-eoan id-5d436db42180090edb58cd96 verification-done-bionic verification-needed verification-needed-eoan
2020-03-19 18:04:01 Brian Murray tags id-5d436db42180090edb58cd96 verification-done-bionic verification-needed verification-needed-eoan id-5d436db42180090edb58cd96 verification-done verification-done-bionic verification-done-eoan
2020-03-26 09:09:13 Łukasz Zemczak removed subscriber Ubuntu Stable Release Updates Team
2020-03-26 09:19:17 Launchpad Janitor apport (Ubuntu Eoan): status Fix Committed Fix Released
2020-03-30 12:49:58 Launchpad Janitor apport (Ubuntu Bionic): status Fix Committed Fix Released