package apport 2.20.1-0ubuntu2.10 failed to install/upgrade: subprocess installed post-installation script returned error exit status 135

[Sanket Patil]

no idea

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: apport 2.20.1-0ubuntu2.10
ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11
Uname: Linux 4.8.0-36-generic x86_64
ApportLog:
 ERROR: apport (pid 7231) Sun Oct 1 05:28:20 2017: called for pid 7229, signal 7, core limit 0
 ERROR: apport (pid 7231) Sun Oct 1 05:28:20 2017: script: /usr/sbin/dpkg-preconfigure, interpreted by /usr/bin/perl (command line "/usr/bin/perl -w /usr/sbin/dpkg-preconfigure --apt")
 ERROR: apport (pid 7231) Sun Oct 1 05:28:20 2017: is_closing_session(): no DBUS_SESSION_BUS_ADDRESS in environment
 ERROR: apport (pid 7231) Sun Oct 1 05:28:20 2017: wrote report /var/crash/_usr_sbin_dpkg-preconfigure.0.crash
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CrashReports:
 640:1000:116:54652:2017-09-30 13:55:34.710287038 +0530:2017-10-01 01:24:22.671081057 +0530:/var/crash/_usr_share_apport_apport-gtk.1000.crash
 600:0:116:189176:2017-10-01 05:39:57.823209762 +0530:2017-10-01 05:39:58.823209762 +0530:/var/crash/apport.0.crash
 640:0:116:48178:2017-10-01 05:28:20.799203862 +0530:2017-10-01 05:28:20.707203861 +0530:/var/crash/_usr_sbin_dpkg-preconfigure.0.crash
 640:1000:116:1642395:2017-09-30 13:55:33.406287027 +0530:2017-09-30 13:55:34.038287033 +0530:/var/crash/_usr_bin_unity-scope-loader.1000.crash
Date: Sun Oct 1 05:39:57 2017
DuplicateSignature:
 package:apport:2.20.1-0ubuntu2.10
 Setting up apport (2.20.1-0ubuntu2.10) ...
 Bus error
 dpkg: error processing package apport (--configure):
  subprocess installed post-installation script returned error exit status 135
ErrorMessage: subprocess installed post-installation script returned error exit status 135
InstallationDate: Installed on 2017-09-30 (1 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.19
SourcePackage: apport
Title: package apport 2.20.1-0ubuntu2.10 failed to install/upgrade: subprocess installed post-installation script returned error exit status 135
UpgradeStatus: No upgrade log present (probably fresh install)

[Steve Beattie (sbeattie)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Steve Beattie (sbeattie)]

Hi, it looks like you're having some kind of physical disk error or other hardware problem, based on

[12072.012091] ata1: failed to read log page 10h (errno=-5)
[12072.012101] ata1.00: exception Emask 0x1 SAct 0xffffc0 SErr 0x0 action 0x0
[12072.012102] ata1.00: irq_stat 0x40000008
[12072.012105] ata1.00: failed command: READ FPDMA QUEUED
[12072.012109] ata1.00: cmd 60/08:30:80:ff:15/00:00:39:00:00/40 tag 6 ncq dma 4096 in
                        res 40/00:30:80:ff:15/00:00:39:00:00/40 Emask 0x1 (device error)
[12072.012111] ata1.00: status: { DRDY }
[12072.012113] ata1.00: failed command: WRITE FPDMA QUEUED

from your dmesg log.