multiple error messages do not stay on screen long enough - last one said data could not be downloaded, think real problem might be with ttf-mscorefonts-installer (download permission problem?)

Bug #1658323 reported by Bill Turner, wb4alm
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

oops - in the title "STAW" should have been "STAY" - so much for my typing skills.
---

I receive an error message that instructed me to re-run "Package Updater"

I did as instructed and received a number of additional messages in a new window that was framed on the top in RED. The window did not stay open long enough for me to read it, let alone be able to copy it.

a new window was then displayed with the following message:

===========================================
Failure to download extra data files

The following packages requested additional data downloads after package installation, but the data could not be downloaded or could not be processed.

ttf-mscorefonts-installer

The download will be attempted again later, or you can try the download again now. Running this command requires an active Internet connection.
===========================================

I have no idea what package requested "ttf-mscorefonts-installer" but I'm willing to guess that it probably was "wine 2.0 rc-6" from the gnome 3.20 repository.

I opened this problem against APPORT, because the error messages that were displayed after starting "package update" do not stay on the screen long enough to be read, and frequently are displayed in boxes that can not be copied or pasted into bug reports.

hopefully, somebody more knowledgable than I, can re-route this bug report to a "more correct" area.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: apport 2.20.1-0ubuntu2.5
ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
Uname: Linux 4.4.0-59-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportLog: ERROR: apport (pid 24571) Sat Jan 21 07:49:13 2017: called for pid 18664, signal 3, core limit 0
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CurrentDesktop: GNOME
Date: Sat Jan 21 08:54:51 2017
InstallationDate: Installed on 2014-05-11 (986 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Bill Turner, wb4alm (wb4alm) wrote :
description: updated
Revision history for this message
Bill Turner, wb4alm (wb4alm) wrote :

I Get additional messages now.

The problem appears to be in ttf-mscorefonts-installer
but I am unable to read full message because it is flashed on and off the screen to quickly.

summary: - mutiple error messages did not staw on screen last one was data could
- not be downloaded
+ multiple error messages do not stay on screen long enough - last one
+ said data could not be downloaded, think real problem might be withttf-
+ mscorefonts-installer (download permission problem?)
summary: multiple error messages do not stay on screen long enough - last one
- said data could not be downloaded, think real problem might be withttf-
+ said data could not be downloaded, think real problem might be with ttf-
mscorefonts-installer (download permission problem?)
Revision history for this message
Bill Turner, wb4alm (wb4alm) wrote :

This is a duplicate of many of the "ttf-mscorefonts-installer" bugs: 1607535 1651923 1658323 etc...

Revision history for this message
JOSEPH E CONNER (joeconner2007) wrote :

Here is the pop-up that I get. It began after upgrading to Ubuntu 17.10 64bit.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
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