cloud archive hook crashes

Bug #1553471 reported by Michael Beavitt
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
New
Undecided
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Bug Description

Running ubuntu side-by-side chrome OS on a chromebook. tried to update from precise to trusty and got this error multiple times.

Got this error log:
..ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/general-hooks/ubuntu.py", line 137, in add_info
    stderr=subprocess.STDOUT) == 0:
  File "/usr/lib/python2.7/subprocess.py", line 493, in call
    return Popen(*popenargs, **kwargs).wait()
  File "/usr/lib/python2.7/subprocess.py", line 679, in __init__
    errread, errwrite)
  File "/usr/lib/python2.7/subprocess.py", line 1249, in _execute_child
    raise child_exception
OSError: [Errno 2] No such file or directory
ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 742, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
    if '~cloud' in packaging.get_version(package) and \
  File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version
    raise ValueError('package does not exist')
ValueError: package does not exist

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager (not installed)
Uname: Linux 3.8.11 armv7l
ApportVersion: 2.0.1-0ubuntu17.13
Architecture: armhf
Date: Sat Mar 5 09:15:07 2016
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 SHELL=/bin/bash
SourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: Upgraded to precise on 2016-03-05 (0 days ago)
VarLogDistupgradeLspcitxt:

Revision history for this message
Michael Beavitt (mbeavitt) wrote :
description: updated
Revision history for this message
Brian Murray (brian-murray) wrote :

This is actually a crash from apport.

affects: update-manager (Ubuntu) → apport (Ubuntu)
summary: - ubuntu update error
+ cloud archive hook crashes
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