apport-collect fails on headless server
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
apport (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Attempting to run command:
apport-collect 1473200
on a headless Ubuntu server I received the following error:
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...No packages found matching linux.
ERROR: hook /usr/share/
Traceback (most recent call last):
File "/usr/lib/
symb[
File "/usr/share/
if '~cloud' in packaging.
File "/usr/lib/
raise ValueError('package does not exist')
ValueError: package does not exist
.....
*** Send problem report to the developers?
At this point the terminal interface becomes garbled and since we're already off into exception processing (while logged-in as root on a production server) I cancelled the process.
---
AlsaDevices:
total 0
crw-rw---T 1 root audio 116, 1 Jun 27 00:56 seq
crw-rw---T 1 root audio 116, 33 Jun 27 00:56 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: i386
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
CurrentDmesg:
Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
dmesg: write failed: Broken pipe
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release i386 (20120424.1)
Lsusb:
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MarkForUpload: True
Package: linux (not installed)
PciMultimedia:
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RfKill: Error: [Errno 2] No such file or directory
Tags: precise
Uname: Linux 3.2.0-74-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
dmi.bios.date: 11/11/2002
dmi.bios.vendor: Intel Corporation
dmi.bios.version: SBR20.86B.
dmi.board.name: SE7501BR2
dmi.board.vendor: Intel
dmi.board.version: A95686-502
dmi.chassis.type: 23
dmi.chassis.vendor: Intel Corporation
dmi.modalias: dmi:bvnIntelCor
dmi.sys.vendor: Intel
affects: | linux (Ubuntu) → apport (Ubuntu) |
Changed in apport (Ubuntu): | |
status: | Incomplete → New |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1476224
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.