apport-collect error: No module named PyQt5.QtCore

Bug #1451808 reported by Sergio Callegari
84
This bug affects 17 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
High
zixuan wang

Bug Description

In kubuntu vivid, apport reacts as follows:

apport-collect 1451277
ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: apport 2.17.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: KDE
Date: Tue May 5 14:35:33 2015
EcryptfsInUse: Yes
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

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Sergio Callegari (callegar) wrote :
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Sergio Callegari (callegar) wrote :

Seems to work launching

sudo apport-collect

but then starts web browser as root...

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
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Ales (w-ales) wrote :

Same here - clean installation of Kubuntu 15.10:

apport-collect:
ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore

tags: added: kubuntu
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Val (pubalapoub) wrote :

Same here - clean install of Kubuntu 16.04.

$ apport-collect 1530523
You need to run 'sudo apt-get install python-apport' for apport-collect to work.

$ sudo apt-get install python-apport
[...]
The following additional packages will be installed:
  python-apt python-httplib2 python-keyring python-launchpadlib python-lazr.restfulclient python-lazr.uri python-oauth
  python-pkg-resources python-problem-report python-secretstorage python-simplejson python-wadllib python-zope.interface
[...]

$ apport-collect 1530523
ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore

$ apt list *apport* --installed
[...]
apport/xenial,xenial,now 2.20.1-0ubuntu2 all [installed]
apport-kde/xenial,xenial,now 2.20.1-0ubuntu2 all [installed]
apport-symptoms/xenial,xenial,now 0.20 all [installed]
python-apport/xenial,xenial,now 2.20.1-0ubuntu2 all [installed]
python3-apport/xenial,xenial,now 2.20.1-0ubuntu2 all [installed]

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Gannet (ken20001) wrote :
summary: - apport-collect broken in kubuntu vivid
+ apport-collect broken in kubuntu
summary: - apport-collect broken in kubuntu
+ apport-collect error: No module named PyQt5.QtCore
tags: added: xenial
Changed in apport (Ubuntu):
importance: Undecided → High
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hesediel84 (hesediel84) wrote :

me too

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yan (yannn) wrote :

I'm having the same problem in Kubuntu 16.04

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Vincas Dargis (talkless) wrote :

Any ideas to workaround it? Same problem on Kubuntu 16.04.

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Ray-Ven (ray-ven) wrote :

sudo apt-get install python-pyqt5

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Sergio Callegari (callegar) wrote :

Yes, but shouldn't this be a dependency of python-apport?

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yan (yannn) wrote :

Workaround from #10 works. Seems to be a missing dependency then.

zixuan wang (zixuan)
Changed in apport (Ubuntu):
assignee: nobody → zixuan wang (zixuan)
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