apport stopped working

Bug #137406 reported by Jaakan Shorter on 2007-09-05
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
update-notifier (Ubuntu)

Bug Description

Binary package hint: apport

I have yet to see and crash reports in the last few weeks.
I know that a few apps I was using did crash.

my laptop is running 7.04 x86
Linux DELL7500 2.6.20-16-generic #2 SMP Fri Aug 31 00:55:27 UTC 2007 i686 GNU/Linux

My desktop is running 7.10 x64
Linux AMD64 2.6.22-10-generic #1 SMP Wed Aug 22 07:42:05 GMT 2007 x86_64 GNU/Linux

Sebastian Urban (surban) wrote :

Same problem here on AMD64 and i386 with Gutsy. Tried on two different machines that were installed with the Gutsy Tribe 5 Live CD.

update-notifier is running and apport is enabled in /etc/default/apport.

/var/crash is not empty, and apport-cli works if started manually. However starting apport-gtk does not work.

TJ (tj) wrote :

I've added several duplicates to this bug. It looks as if this is the earliest of the bunch.

The issue is caused by a change in update-notifier 0.60 where the default setting of gconf's


was changed to false for the Release Candidate but not changed back to true for
release 0.61.

To correct the setting:

$ gconftool-2 --type bool --set /apps/update-notifier/show_apport_crashes true

Changed in update-notifier:
assignee: nobody → intuitivenipple
importance: Undecided → Low
status: New → Confirmed
TJ (tj) wrote :

update-notifier (0.62) gutsy; urgency=low

  * data/
    - Re-enable apport (disabled in 0.60)

 -- TJ <email address hidden> Fri, 26 Oct 2007 03:30:00 +0000

Changed in update-notifier:
status: Confirmed → Fix Committed
Daniel Hahler (blueyed) wrote :

Thanks for finding and fixing this bug!
Please create a patch for hardy (development) first, then another one for gutsy-proposed (instead of gutsy).
Also, please look at your debdiff: there appear to be two ".project" files been added, which looks like a mistake.
You should also reference the bug closed by this upload in the changelog, like "LP: #137406".
See for the gutsy-proposed debdiff.

Changed in update-notifier:
status: Fix Committed → In Progress
TJ (tj) wrote :

I found mention of the policy behind disabling apport reporting from update-notifier today. It seems it is a deliberate decision because data-center infrastructure isn't ready to deal usefully with the expected volume of apport attachments.


I'm therefore withdrawing the patch but those that want to manually report crashes can do:

$ /usr/share/apport/apport-gtk

or if you want to enable the automatic handling:

$ gconftool-2 --type bool --set /apps/update-notifier/show_apport_crashes true

Changed in update-notifier:
assignee: intuitivenipple → nobody
status: In Progress → Won't Fix
Changed in apport:
status: New → Invalid
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